Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Advisory Board Member
GWS GIANTSAdvisory Board Member
Mar. 2024Australia
General Manager, Strategy Delivery (Group Strategy)
Commonwealth BankGeneral Manager, Strategy Delivery (Group Strategy)
Feb. 2024Sydney, New South Wales, Australia• Led strategic planning and analysis for Group Strategy, driving insights for senior leaders on key strategic issues and risks. • Managed specific strategic portfolio from inception to implementation, ensuring measurable results and stakeholder relationships. • Developed and maintained relationships with senior stakeholders from other CommBank business units to influence strategy planning process.
Chairman
One Eighty Inc. Chairman
Oct. 2021 - Mar. 2022Sydney, New South Wales, AustraliaOne Eighty is youth mental health done differently. Run by young people, for young people, One Eighty's vision is a future free of youth suicide. One Eighty is focused on local impact through a grass roots, bottom up approach focusing on prevention and early intervention through our flagship peer-to-peer support programs.
Chief Executive Officer
DoshiiChief Executive Officer
Dec. 2020 - Feb. 2024Sydney, New South Wales, Australia• Led the entire business from a team of 4 to a team of over 70, through various phases of growth. Becoming the largest three-sided marketplace in hospitality in Australia. • Streamlined tech integration between customers, hospitality venues, and POS systems to reduce manual tasks and improve efficiency. • Enhanced customer experience by creating a seamless process for venues and their patrons, becoming the number one provider in Australia • Successfully launched a groundbreaking hospitality payments proposition with CommBank, positioning Doshii as an industry leader in innovation, unable to be replicated by any major Bank - the partner to make one of CBA's 4 verticals a success. • Led the largest partnership with Uber and Menulog in Australia. Opening up Doshii's addressable market to almost the whole industry.
General Manager, Business Development (Group Strategy)
Commonwealth BankGeneral Manager, Business Development (Group Strategy)
Apr. 2020 - Dec. 2020Sydney, New South Wales, Australia• Developed and implemented long-term business strategies to drive growth and competitive advantage. • Led Board and ELT education on multiple international trips (content and logistics) for international study tours - specifically the US and India • Conducted market research and analysis to identify trends and opportunities in the banking sector - forming partnerships with international VC's and international relationships with non-competing financial banks. • Built and maintained relationships with key stakeholders to expand business opportunities. • Oversaw the business development team, ensuring goals were met and promoting a high-performance culture.
Klarna Australia
KlarnaKlarna Australia
Feb. 2020 - Apr. 2020Sydney, AustraliaFollowing CBA's $500m investment in Klarna globally, I was responsible and seconded as • Country Head for Australia and New Zealand - specifically assigned to set up the operations in Australia and New Zealand, reporting to the Klarna CEO in Sweden. • Led the payments integration to Apple and Google Pay, enhancing user experience and expanding payment options, supported by CBA's network • Delivered the sign-up experience with CBA through their identity process, streamlining the onboarding process. • Managed the relationship sign-up process, ensuring smooth interactions with clients and partners. • Personally led the commercial side of the business for the landmark customers in Australia, in addition to regulators, to launch the business on time and under budget.
Interim Country Head - Australia
KlarnaInterim Country Head - Australia
Nov. 2019 - Feb. 2020Sydney, AustraliaI'm responsible for leading the expansion of Klarna into Australia
Executive Manager, Business Development (Group Strategy)
Commonwealth BankExecutive Manager, Business Development (Group Strategy)
Nov. 2018 - Apr. 2020Sydney• Developed and implemented long-term business strategies to drive growth and competitive advantage. • Conducted market research and analysis to identify trends and opportunities in the banking and financial services sector. • Built and maintained relationships with key stakeholders to expand business opportunities.
Executive Manager, Digital Transformation
Commonwealth BankExecutive Manager, Digital Transformation
Sep. 2016 - Oct. 2018Hong Kong• Led strategic execution and operations for CBA's International Digital business in South Africa, Indonesia, Vietnam, China, and India. • Implemented new digital processes to revolutionise banking practices and enhance customer experience. • Achieved significant revenue growth through innovative digital solutions and seamless operations.
Executive Manager, Digital Banking (Asia)
Commonwealth BankExecutive Manager, Digital Banking (Asia)
Jul. 2014 - Aug. 2016Singapore & Hong Kong• Led the development and execution of mobile and digital banking operations across Asia, focusing on customer experience and strategic planning. • Implemented new products and services, tactical change management programs, and process engineering to improve overall business operations. • Achieved significant growth in customer base and revenue through innovative solutions and cross-border strategies.
Senior Manager, Business Operations
Commonwealth BankSenior Manager, Business Operations
Jul. 2013 - Jun. 2014Singapore• Led the business operations of Asian Mobile Banking, introducing emerging affluent customers to the CBA Group through mobile and direct channels. • Implemented strategies to ensure replicable success throughout Asia. • Achieved a significant increase in customer acquisition and revenue growth for the Commonwealth Bank.
Manager, Sales Strategy
Commonwealth BankManager, Sales Strategy
May. 2011 - Jul. 2013Local Buisness Banking• Led sales strategy initiatives for Commonwealth Bank's Small Business segment, driving new revenue streams through innovative campaigns and customer contact frameworks. • Managed cross-business unit initiatives, implementing changes to maximise performance and staff engagement. • Partnered with business leaders, coaches, and other stakeholders to drive positive behavioural change and achieve the Group's vision.
Business Analyst, Strategy
Commonwealth BankBusiness Analyst, Strategy
Feb. 2010 - May. 2011• Supported Local Business Banking (LBB) in designing and implementing strategic initiatives. • Managed changes affecting day-to-day operations, customer segmentation, and direct communication. • Collaborated with LBB Leadership Team to ensure smooth execution of initiatives with minimal impact on sales.
Local Business Banker
Commonwealth BankLocal Business Banker
Sep. 2007 - Feb. 2010
Analyst
Commonwealth BankAnalyst
Dec. 2005 - Sep. 2007

Requests

Touchpoint image
0
Personal Pitch
20+ Years in Financial Services Leadership
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Justin on Intch
C-level Executive
406837 people
282
Consultant-Finance @ Raydan Consultancy services
15
Director
21
Digital Transformation Leader @ Newpath
C-level ExecutiveCMO
41664 people
15
Director @ Katalyst Online Pty Ltd
17
Principle Director @ Altavita Advisory PTY Ltd
32
Founder @ Lleumeria Global Connections