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Work Background
Orangetheory FitnessStudio Manager
Aug. 2022 - Oct. 2024Fort Mill, SC
Rise ProductionsOwner
Jan. 2020Charlotte, NC
Carolina FlipzDirector of Programs and Event Manger
Mar. 2014 - Aug. 2022Charlotte, NC● Design, execute, and monitor the creation of a new cheerleading program with minimal support and supervision
● Formulate event budgets and maintain concrete analytics for use of funds, spending, and income ● Establish and maintain relationships with vendors, fellow employees, and customers
● Develop and enforce contracts for 3 separate programs and maintain on yearly basis
● Monitor and facilitate event registration with email marketing follow up
● Schedule all program events and Install check points to ensure any hurdles are addressed before they become urgent
● Troubleshoot and correct any issues which impede the smooth flow of operations with accuracy and urgency
● Host both public and private events; new client boarding meetings, performance showcases, and community outreach
● Approve contracts for the purchasing of goods/services to assure deadlines are met and quality standards are maintained
● Select, train and empower new hires to build a team of passionate, dedicated professionals ● Negotiate with event vendors to source the best possible space and resourced at the lowest possible cost
● Responsible for confidential back-office documentation related to employee & client accounts, and business finances ● Assist in the development and implementation of effective, integrated management systems and organizational structures
● Leverage Google Workspace Apps to ensure effective communication and team cohesion
● Plan, create, and host virtual live-stream meetings and trainings for employees and customers
● Lead both permanent and temporary teams through the logistics of each event to ensure success and comradery
XPO Logistics, Inc.FABP Carrier Response
Apr. 2012 - Sep. 2014Charlotte, NC• Manage relationships between XPO and factoring companies ensuring effective client credit lines
• Construct and implement process improvement plans for the carrier response team
• Audit required documents for irregularities to ensure funds are issued to the correct payee
• Evaluate rate and pay term discrepancies with third party carriers
• Resolve client concerns through thorough systems evaluation and provide solutions
XPO Logistics, Inc.Carrier Procurement Representative
Apr. 2012 - Feb. 2013Charlotte, NC• Communicate effectively with sales team to ensure specifications of each load are serviced efficiently
• Negotiate shipment terms between multiple carriers to determine most viable option
• Build strong liaison relationships between XPO's customer and carrier base
• Maintain loyal carrier relationships through understanding and meeting their needs
Kuehne + NagelIntern - Airfreight Import/Export
Sep. 2010 - Apr. 2012Charlotte, NCAirfreight Import/Export • Integrate multiple logistics service providers to deliver supply chain solutions
• Manage the transmittal of export clearance documents and ensure processing compliance
• Analyze daily reporting procedures and develop improved methods to completion
• Approve average of $60,000 per month in outstanding truck bills for multiple third-party trucking companies
UNC CharlotteStudent
Aug. 2006 - Dec. 2011Bachelor of Science in Business Administration Completion: December 2011 Double Majors: Industrial and Operations Management, International Business
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