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Western UnionIT Supervisor – IT Head for Brazil and Chile
Nov. 2013Sao Paulo Area, Brazil• Responsible for the bank and the broker in Brazil following areas: IT Team Management (Employees, Third Parties, Data Center and Software Houses); Change Management Area and the Change Committee, CAB; Access Management Area and SysAdmins; IT Infrastructure Area and Operational Support Team N2 and N3;
• Telecom and mobile management; support for internal, external and Bacen audits;
• Responsible for IT governance, new projects in the areas I am responsible for, payments to suppliers, technology purchases, budget control, analysis and renegotiation of technology supplier contracts and cost reduction;
• Ensure compliance with and maintenance of Information Security policies and governance of assets under the technology area responsibility;
• Responsible for new hires, bringing new technologies, innovation and improvements to the technology area, reporting directly to the executive director.
Diveo do Brasil Telecomunicações LtdaSenior Systems Analyst
Dec. 2006 - Nov. 2013Sao Paulo Area, Brazil• Service level management, infrastructure management focused on the financial sector, dedicated focal point between the UOL Diveo data center and the Client.
• Dedicated Analyst: SPTrans, Banco ABN, Petrobras and Western Union.
Bind InformáticaSupport Analyst
Jan. 2003 - Dec. 2006
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