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Work Background
Self-employedShort-Term Rental Owner, Property Manager, & Host
Oct. 2024Atlanta Metropolitan Area- Achieved the "Guest Favorite" ranking on Airbnb within three weeks of launching my first property. - Maintain a 100% five-star/ten-star rating status across both Airbnb and VRBO. - Earned "Superhost" status on Airbnb during my initial review period. - Consistently receive high guest satisfaction reviews across all metrics, including communication, cleanliness, organization, problem resolution, and professionalism. - Demonstrate strong organizational skills, attention to detail, project management, multitasking, and interpersonal communication, while optimizing remote workflows and maintaining high-performance standards across properties, regions, and customers. - Exhibit property management expertise aligned with real estate and project management tech platforms, including AI tools, Hostaway PMS software, Google Admin Suite, and integrations such as Turno, Pricelabs, AirDNA, Trello, Canva, and Mailchimp. - Planned and coordinated property-related events and communications across multiple platforms and teams, ensuring seamless guest experiences and timely contractor engagement. - Manage all financial and budgetary matters, including property maintenance, inventory, and reporting, utilizing QuickBooks Online and its integrations. - Oversee and maintain a network of contractors, lawn services, cleaners, and vendors to ensure that properties remained in pristine condition.
Private PracticeDirector, Academic Consultant & Executive Function Coach
Jan. 2021Atlanta Metropolitan Area and Virtual- Deliver engaging and dynamic virtual and in-person coaching sessions that help students and professionals develop practical skills in executive functioning, leading to enhanced productivity, performance, and motivation. - Designed and delivered engaging workshops and webinars for corporate, school, and nonprofit partners, managing all logistics, communications, and feedback analysis. - Maintain an annual renewal and retention rate of over 92% through effective, authentic, and organized customer success management. - Implement refined sales strategies and utilize emotionally intelligent interpersonal communication, leading to a significant growth in caseload of nearly 100% year-over-year, with minimal Customer Acquisition Cost (CAC). - Manage a diverse portfolio of corporate, district, and individual clients, consistently exceeding retention benchmarks and utilizing CRM systems to track engagement and progress. - Regularly review, adopt, and train on new technologies to ensure alignment with current market standards, particularly in AI tools, Learning Management Systems (LMS), educational technology (EdTech), Customer Relationship Management (CRM), and the Google Admin Suite. - Execute all financial management and business development tasks efficiently, leveraging my expertise in QuickBooks Online.
The Walker SchoolLearning Support Program Manager, Executive Function Specialist
Nov. 2017 - May. 2021Marietta, Georgia, United States- Collaborated with the cross-divisional learning support team to effectively manage programs and initiatives for a caseload of over 300 faculty members and students. - Increased the Applied Strategies program by more than 500% over three years. - Designed a curriculum focused on executive functioning and taught all learning program classes for students in grades 4 to 12. - Managed student and faculty data to monitor progress, inform programming, and report outcomes; utilized Blackbaud LMS and survey tools to drive data-informed decision making. - Boosted admissions by 17% through sales-driven instructional design and community engagement initiatives, contributing to organizational growth. - Created and delivered relevant professional development training for faculty, including community seminars open to school partners and parents. - Partnered with DEI and outreach directors to ensure the inclusion and accessibility of all training sessions and curricula. - Built strong working relationships with school leadership, DEI teams, and parents to ensure inclusive access to learning supports, analogous to university partnerships.
634 Learning Tutoring and Mentoring ServicesOwner & Director
Oct. 2015 - Aug. 2020Athens, Georgia, United States- Expanded my role to onboard and lead a team of 11 tutors, serving over 100 students across two cities through strategic sales and effective employee management. - Achieved an impressive client retention rate of nearly 100% during the company's expansion from Athens to Cobb County, GA, demonstrating strong relationship-building skills. - Launched a tutor mentorship initiative that supported alumni success, fostering a long-term professional network much like a scholarship alumni committee. - Launched and maintained an engaging psychological wellness initiative for tutors, fostering a positive culture, enhancing team cohesion, and boosting employee commitment. - Successfully established a wide network of partnerships with local school districts, leading professional development for educators, aligned to district needs, similar to leading training and engagement for university partners. - Created and conducted transformative tutoring sessions, focusing on mentorship to enhance academic success.
Whitehead Road Elementary SchoolAcademic Interventionist
Jul. 2015 - Jul. 2016Athens, Georgia, United States- Offered instructional support to intervention caseload students in grades K-5. - Assisted teachers with curriculum design and classroom management that fostered inclusion for students with learning differences. - Founded and sustained a district-supported tutoring program, demonstrating early leadership in academic program design and stakeholder partnership.
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