Success Academy Charter SchoolsDirector, Creative Agency Operations
Jun. 2022 - Jun. 2025New York, New York, United StatesLed strategic operations for an internal creative agency, overseeing the systems, structures, and workflows that powered high-volume, high-impact creative output. Managed a cross-functional operations team responsible for project management, resourcing, timelines, and executional oversight, ensuring alignment across strategy, creative, production, and experiential teams. Built scalable operational models from the ground up, redefined team structures, and introduced process innovation that improved clarity, efficiency, and collaboration. Brought a sharp, solutions-focused mindset to a high-growth environment, transforming how work got done and how teams worked together.