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Work Background
Director, Creative Agency Operations
Success Academy Charter SchoolsDirector, Creative Agency Operations
Jun. 2022 - Jun. 2025New York, New York, United StatesLed strategic operations for an internal creative agency, overseeing the systems, structures, and workflows that powered high-volume, high-impact creative output. Managed a cross-functional operations team responsible for project management, resourcing, timelines, and executional oversight, ensuring alignment across strategy, creative, production, and experiential teams. Built scalable operational models from the ground up, redefined team structures, and introduced process innovation that improved clarity, efficiency, and collaboration. Brought a sharp, solutions-focused mindset to a high-growth environment, transforming how work got done and how teams worked together.
Business Director
Forsman & Bodenfors New YorkBusiness Director
Sep. 2012 - Mar. 2022New York, New York, United StatesLed account teams for some of the agencyโ€™s largest, longest-standing clients - overseeing integrated campaigns, managing multi-workstream accounts, and cultivating deep client partnerships. Grew into a leadership role over nearly a decade by consistently delivering strong work, balancing competing priorities, and mentoring high-performing teams. Known for bringing calm to chaos, translating client goals into creative briefs that delivered, and building the kind of team culture that drives retention and results. A trusted partner to both clients and internal teams, with a reputation for getting things done - strategically, thoughtfully, and at scale.
Account Manager
GSD&MAccount Manager
May. 2008 - Sep. 2012United States Air Force BMW Norwegian Cruise Line Jarritos Soda
Account Executive
T3Account Executive
Sep. 2006 - May. 2008Dell Small Business
Account Executive/Media Coordinator
CDHM AdvertisingAccount Executive/Media Coordinator
Feb. 2005 - Jun. 2006

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