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Work Background
WalmartHuman Resources and Operations Specialist (Market Coordinator)
Oct. 2024• Directed workforce planning and scheduling strategies across multiple stores, improving associate engagement and retention. Drove store performance through data analysis, KPI monitoring, and issue resolution—stores in coverage area saw up to a 10% increase in employee engagement. • Partnered with store and market leaders to implement HR initiatives, compliance programs, and employee development efforts. • Managed end-to-end project coordination for Market Team, including calendar, travel, event planning, and cross-market initiatives. • Partnered with store leaders to implement company-driven innovations and process improvements, enhancing area services. • Maintained strict adherence to compliance, ethics, and business standards through leadership and training support.
WalmartHuman Resources Lead (People Lead)
Jul. 2019 - Oct. 2024• Reduced employee turnover by over 5% through effective HR practices and clear communication, leading to cost savings and higher team engagement. • Supported 200 associates by embodying the company's core values, boosting morale, and fostering collaboration. • Assisted Leadership by developing and implementing recruiting strategies, hiring, staffing, professional development, succession planning, scheduling, attendance, and performance management. • Guided policy compliance efforts and facilitated training to align employees and managers with corporate expectations. • Partnered with leadership to strengthen organizational culture, foster inclusion, and improve employee morale and retention.
WalmartHourly Retail Supervisor
Dec. 2017 - Jul. 2019• Successfully managed multiple departments at Walmart, leading to enhanced team performance and customer satisfaction. • Oversaw daily operations for Grocery, Fresh, and Front End areas, ensuring optimal service delivery. • Fostered a positive work environment that motivated associates and enhanced team collaboration.
WalmartStore Manager in Training (Co- Manager)
Nov. 2015 - Dec. 2017• Led and mentored eight salaried managers, 20 hourly supervisors, and over 300 hourly employees in customer service and relationship building. • Achieved and maintained store's financial goals, managed facility operations while implementing various business strategies, and fostered associate development through coaching and growth opportunities.
WalmartAssistant Manger
Nov. 2013 - Nov. 2015• Managed General Merchandise and Fresh areas and successfully led a major project to enhance backroom with newly implemented technology, resulting in improved efficiency and a decrease in processing time.
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