Hesty Lim

Chief of Staff

CEOCOOHR GeneralistStartup FounderBusiness OwnerC-level ExecutiveHR🐦 DesignFounderAdministrative SpecialistData Entry

With over 10,000 Upwork hours and six years of remote collaboration across AMER, EMEA, and APAC, I bring hands-on experience in workflow architecture, tool integrations, and cross-functional communication. I began my journey as an Executive Assistant, supporting high-level operations and leadership directly. That foundation sharpened my ability to anticipate needs, manage sensitive details, and offer proactive support across admin, strategy, and implementation. Whether you need systems designed from the ground up or an experienced hand to support day-to-day execution—I’m here to help untangle complexity and keep momentum flowing. Let’s optimize your operations so your team can move with focus and ease. What I specialize in: - Administrative architecture - HR & finance workflows - Documentation systems - Operational mapping for solo founders & small teams SYSTEMS THAT SPEAK From leave approvals to client trackers, every build supports both business outcomes and human rhythm. My portfolio includes: - Approval flows for PTO, reimbursements, contractor transitions - Calendar trackers for engagement and team rituals - Lifecycle HR systems - Lightweight CRM & coordination tools - Timesheets with overtime calculations I see systems as instruments of clarity. Whether you’re starting from scratch or scaling with intention—let’s design something that supports you. IMPACT HIGHLIGHTS: - Helped a founder reduce onboarding time by 40% using custom onboarding deck in company intranet hosted in sharepoint and automation task in clickup - centralized HR and office support helpdesk for employees requests, adopted by 100+ employees globally in 3 continents with 99% tickets completion rate - Designed leave approval flows adopted by more than 50+ team members in US Whether you're navigating growth or seeking clarity behind the scenes—I’d love to support your journey. Looking forward to connecting!

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