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Work Background
Automatit - Assa AbloyManaging Director
Jun. 2023 - Dec. 2024
DataGrailDirector of Customer Success
Jan. 2022 - Jun. 2023
Automatit - Assa AbloyDirector of Client Success
Sep. 2019 - Jan. 2022Tucson, Arizona Area
Scope ResearchCo-Founder - Sales and Operations
Jul. 2017 - Sep. 2019Tucson, Arizona AreaRumor has it that healthcare private market data is nearly impossible to find. The Scope Research database has published EBITDA multiples for hundreds of recent healthcare transactions documented with the detail and accuracy required by you and your clients. www.scoperesearch.co
SalesLoftCustomer Success Manager
Aug. 2016 - Jul. 2017AtlantaDrove adoption and customer love into top tier accounts resulting in major growth among enterprise and global organizations at all points of the CS journey. Consulted with major tech organizations on their sales processes and tools. Collaborated with SalesLoft's dream team product and support groups to accomplish internal and external customer success goals. Focused on providing value to my team and my customers with every interaction.
MomBrillianceCEO | Founder
May. 2014 - Aug. 2016Greater Atlanta AreaMomBrilliance is a communication tool that replaces daily sheets, simplifies center operations, and builds stronger relationships with families. Took MomBrilliance from an idea to a fully functioning app through product and team management, aligned vision for pitch contests and accelerators, and managed and executed sales process resulting in several full implementations and a beta program interest of 1,000+ childcare centers. LaunchPad 2x Graduate 2015
Sunquest Information SystemsSales Trainer
Dec. 2012 - May. 2014Greater Atlanta AreaLeveraged field sales executive experience to build, maintain and deliver new sales on-boarding program for billion dollar healthcare IT organization. Mentored new account executives, providing relevant tools for objection handling, territory planning, consultative selling, and closing resulting in huge increase in rookies hitting quota. Crafted industry and product messaging through facilitation, enhancing situational fluency. Managed reference site program, hosting visits with customers from all over the world at Sunquest client sites showcasing our solutions.
Sunquest Information SystemsSales Executive
Mar. 2010 - Dec. 2012Atlanta, GASold to C-level hospital executives of existing and new customers to continually meet and exceed 100% of annual quota. Sales Executive Rookie of the Year, Sunquest Circle of Excellence/President's Club Grew pipeline and closed opportunities, gaining access to hospital C-suite through consultation and use of industry knowledge. Managed initiative to grow competitive intelligence data from small informational library to meaningful database and developed unique prospecting strategies to drive net new lead generation.
Emerson Network PowerSummer Intern - Service Marketing
May. 2008 - Aug. 2008Conducted market research in the telecom industry. Presented analysis and findings to management.
Carol McGonigle DDS, PCMarketing Manager
Feb. 2007 - Mar. 2010Developed long term marketing strategy increasing new patients appointments as well as existing patient retention through management of online presence, internal marketing, and referral program. Facilitated team meetings and retreats for strategy roll-out, change management and methodology enhancement with the expertise of individual team members. Documented and streamlined practice goals and vision, providing focus and evaluation criteria to future projects and acquisitions, including valuing competing dental practices for purchase.
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