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Work Background
Bevan Health and WellbeingHead of People
Jul. 2024
Woodhouse Grove SchoolHead of HR
Nov. 2020 - Jul. 2024Bradford, UKLeading the HR team, consisting of two HR administrators, across three schools, including Woodhouse Grove, an independent public school with approx. 1,000 students, including 90 boarders. Sample Responsibilities & Achievements:
• Led organisation changes, including five separate department restructures, redundancies following restructures, and TUPE (Transfer of Undertakings Protection of Employment) of all 42 staff at Moorlands School into Methodist Independent School’s Trust
• Reviewing and updating all HR policies bringing them in line with current legislation, including amalgamating and updating Terms & Conditions of employment • Implemented a new performance-related pay policy (5 levels of outcomes from ‘not met’ to ‘exceptional’), rewarding excellent performers and managing underachievers
• Launched Employee Assistance Programme (EAP) and well-being groups with education specialists, including ex-education and Citizens Advice Bureau staff. Data from EAP suggested staff using the helpline to access counselling support and financial guidance, with any employees seeking counselling facing lengthy referral periods with the NHS signposted
• Through both formal and informal mechanisms, built relationships and created an open-door policy where all employees feel comfortable speaking to HR
CEG: (Commercial Estates Limited)HR Advisor
Jul. 2019 - Sep. 2020Leeds, UKCEG is a leading commercial real estate company with four offices and a mixed portfolio of workspace, homes, retail, industrial and mixed-use investments valued at around £800 million. Sample Responsibilities & Achievements:
• Created the first-ever HR Strategy for CEG. Reviewed the current gaps, the five-year growth plans, and company values and created a short-term and long-term company strategy
• Reviewed and updated out-of-date policies and accompanying letters which were not in line with legislation, ensuring they were simple to understand with consistent wording
• Led the TUPE of CEG contractors into the business, working on the proposals and engagement of existing employees (project put on hold due to Covid lockdown)
• Led and supported recruitment, including managing attrition, reviewing org charts, identifying vacancies, advertising, liaising with recruitment agencies, designing competency-based questions, pre-employment checks, and creating employment contracts • Due to an increase in mental health cases, created a Wellbeing Forum to understand how a better working environment could be created. Introduced coffee mornings for informal chats, invited a local MIND employee to meetings and planned well-being events
LowellSenior ER Advisor (Fixed Term Contract)
Mar. 2019 - Jun. 2019Leeds, UKLowell is one of Europe’s largest credit management companies with operations across Europe. Sample Responsibilities & Achievements:
• As the only full-time advisor, supported the company on complex employee relations and tribunal cases, including on race discrimination, disability, and performance
• As a new ER team, designed and delivered sickness absence workshops to managers and ensured a bitesize version of this was included in the induction programme
Santander UKHR Consultant
Jan. 2015 - Mar. 2019Bradford, United KingdomSantander Operations is a subsidiary of Santander, operating as a separate legal entity and providing Operational Services to the bank’s contact centre, PPI, SARs, and Financial Crime departments. Sample Responsibilities & Achievements: • Delivered HR service to over 2,000 FTE nationally, from Glasgow to Milton Keynes
• Achieved strategic innovation and automation goals by creating and introducing an HR Help App, which answered basic policy-related questions. Back-office management information tool showed an increase in satisfaction with the app from 73% to 91%
• Led and supported Change Programme regarding reducing FTEs and changing opening hours. Supported stakeholders in understanding and risk assessing the requirements, the script for the Head of the Area to read, one-to-one consultations, and notice of redundancy meetings
• Influenced absence statistics by working closely with stakeholders and reviewing absence data, reducing 2018 short-term sickness from 4.8% to 2.7% and long-term from 4.1% to 2.7%
• Reviewed attrition levels, introducing exit interviews to review reasons for leaving and set up employee forums, resulting in attrition reductions by 22.7% from 44.9%
UnileverHr Advisor
Jun. 2014 - Oct. 2014Leeds, United Kingdom
Advisor PlusHR Advisor
Sep. 2013 - Apr. 2014Bradford, England, United Kingdom
The Avalon GroupHR Advisor
Jun. 2012 - Sep. 2013Harrogate, England, United Kingdom
Home GroupHR Advisor/PMD Coach
Mar. 2010 - Jun. 2012Leeds, England, United Kingdom
MorrisonsEmployee Relations Administrator
Mar. 2008 - Dec. 2008Bradford, England, United Kingdom
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