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Work Background
Eden Supportive LivingConcierge
Jul. 2023Champaign, Illinois, United StatesAnswer the multi-line phone system; transfer phone calls to the appropriate offices. Monitor the video cameras. Create documents and update the census spreadsheet as needed. Review records for accuracy and completeness. Communicate with nursing staff and other departments. Screen the visitors; organize deliveries. File paperwork according to established procedures. Maintain HIPAA privacy rules and building policies in order to safeguard all residents and employees.
Eden Supportive LivingFront Desk Receptionist
Jul. 2022Champaign, Illinois, United StatesSchedule transportation to and from doctors' appointments. Verify appointments and transportation with insurance representatives. Update the appointment calendar. Monitor the video cameras. Communicate with nurse assistants and other departments. Screen the visitors; keep track of deliveries. Maintain and expand the current filing system. Follow HIPAA privacy rules and building policies to safeguard the residents and staff.
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