Samsung ElectronicsProject Manager
Dec. 2019 - Feb. 2025Киев, Украина1. Establishing, implementing and maintaining a high level of customer service. Performance monitoring, forecasting, KPI achievement, problem identification, teamwork. Education. Workflow optimization. Personal management, scheduling, payroll and employee hours. (9 -12 people) 2. Collection and analysis of statistics in CRM forms 3. Preparing presentations and weekly reports 4. GTM 5. Continuous cooperation with partners to improve the quality of work and analysis: Rozetka, Hotline, Comfy, Foxtrot and etc. 6. Dealing with conflicts. 7. Training, mentoring, conducting seminars