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Work Background
Staff QA Analyst (Camera)
GoProStaff QA Analyst (Camera)
Aug. 2024 - Mar. 2025United States• Championed quality assurance for 360 camera media on iOS and Android platforms, personally executing 200+ test cases biweekly and documented all errors to ensure bug-free software releases. • Led the quality assurance efforts for watchOS camera applications developed internally, discovering and reporting 50+ software defects that were resolved before product release. • Piloted mobile quality verification during the development phase of EVT, DVT, PVT GoPro Macro, Ultrawide, and Anamorphic lenses, decreasing post-launch issues on FW and mobile by 20 %. • Isolated critical video stabilization issues during entire development of HERO camera and created 100 % user cases reproductions for camera FW team.
Staff QA Analyst (Desktop)
GoProStaff QA Analyst (Desktop)
Nov. 2021 - Aug. 2024United States• Established and maintained a new camera media repository for Desktop engineering that was key in improving regression coverage and testing completion by 25 %. • Accelerated the automation key features within GoPro Desktop, collaborating with the automation team, which reduced manual QA regression effort by 35 % and expedited release cycles. • Evaluated and verified all aspects of GoPro Desktop Webcam applications on macOS and Windows, achieving an average 4 bug reports per day.
Software QA Engineer
ColaSoftware QA Engineer
Dec. 2015 - Jan. 2017San Francisco Bay Area• Developed and executed test cases for Cola's messaging application, ensuring functionality and acceptance testing. • Collaborated with the Head of Engineering to identify and resolve issues, contributing to the product's quality. • Contributed to the improvement of the client-side aspects of the messaging application, enhancing user experience.
Mobile SQA Engineer
GoProMobile SQA Engineer
Sep. 2015 - Nov. 2021Greater San Diego Area• Validated seamless integration of HERO and Max 360 cameras with iOS and Android mobile applications, achieving 100% compatibility across 15+ legacy and new camera models through rigorous system testing • Collaborated in cross-functional weekly QA bug reviews across software, firmware, and cloud teams to promptly escalate critical issues, achieving a high satisfaction rate from engineering teams • Facilitated daily with 8+ software developers during development phases to resolve blocking and critical issues
QA Engineer
IntuitQA Engineer
Oct. 2010 - Sep. 2015Greater San Diego Area• Drove quality improvements in Mac products by optimizing test plans for newly embedded native and web player features, resulting over stability and reliability • Validated TurboTax iPad and mobile applications including 'It's Deductible,' pinpointing UI defects to enhance user experience on Apple devices, resulting in 4.5 app store rating
Safari Quality Engineer
AppleSafari Quality Engineer
Apr. 2005 - Jul. 2010San Francisco Bay Area• Verified application stability and performance on current and future hardware by completing functional, adhoc, and regression tests on Safari releases • Shaped comprehensive test strategies and drafted rigorous test plans for all major Safari versions on Mac OS X to guarantee optimal performance, logging over 3600 bugs in Radar
Mac Test Engineer
HPMac Test Engineer
Apr. 2004 - Mar. 2005Greater San Diego Area• Supervised Mac OS X software validation for HP printers, leading to zero critical defects, a testament to the team’s thoroughness and the effectiveness of implemented processes
Senior QA Engineer
AOL/NetscapeSenior QA Engineer
Jul. 1998 - Dec. 2003Greater San Diego Area• Championed web standards adoption for Netscape and AOL clients; developed 500+ HTML 4.0, XHTML 1.0, and XML 1.0 test cases, enhancing cross-browser compatibility and user experience company-wide • Pinpointed root causes of NS browser malfunctions across 11 key components; supplied developers with minimized test cases, accelerating issue resolution by 50% and improving stability
QA Lead
Gryphon Software CorpQA Lead
Jan. 1996 - Jun. 1998Greater San Diego Area• Drove the successful release of 5 educational software titles, including Batman Activity Center, by implementing rigorous test protocols for Gryphon, which led to 95% positive user reviews within the first month
Tech Support/Tester
JabraTech Support/Tester
Aug. 1994 - Oct. 1995Greater San Diego Area• Provided technical support for Jabra software products. Improved software reliability and performance by managing over 50 beta testers during Jabra Dialer beta program

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QA Software Testing Excellence
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