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Work Background
Cochrane InternationalCountry Manager
Jun. 2021Responsible for overseeing the full commercial and operational lifecycle of security fencing projects across the Indian Ocean region (Mauritius, Réunion, Seychelles, Madagascar) and the Democratic Republic of Congo. Act as the central point of contact for clients, suppliers, and internal teams — ensuring smooth execution from initial engagement through to final installation. Key responsibilities: • Lead client relations and B2B sales strategy across multiple markets • Deliver tailored presentations and solution proposals based on client needs and local context • Coordinate the entire project chain: from sales confirmation to production follow-up, international shipping, and on-site installations • Liaise with suppliers and manufacturing to maintain high-quality standards and project timelines • Ensure proper invoicing, payment follow-up, and client satisfaction post-delivery • Provide management with insights on regional activity, pipeline, and strategic opportunities Reputation: • Trusted to manage complex, cross-border operations with discretion • Known for structure, professionalism, and client-focused delivery • Frequently commended for responsiveness and follow-through
AGILEUM HospitalitySales Specialist
Mar. 2017 - Mar. 2021MauritiusLed sales and business development for Oracle Hospitality solutions across Mauritius and the region. Specialized in delivering end-to-end Point of Sale (POS) and Property Management System (PMS) solutions — including software and hardware — to hotels, resorts, and hospitality operators. Key responsibilities & contributions: • Prospected, pitched, and closed deals with hotels and hospitality groups for Oracle’s POS and PMS platforms • Delivered customized product demos and commercial proposals aligned with each client’s operational needs and guest experience strategy • Worked closely with IT, F&B, and General Management teams to ensure smooth solution rollout and integration • Coordinated with technical implementation teams for installation, configuration, and training phases • Provided ongoing client follow-up, support, and upsell opportunities post-implementation • Developed strong client relationships and built a solid understanding of the regional hospitality ecosystem
Beachcomber Resorts & HotelsRestaurant Manager
Oct. 2015 - Feb. 2017Led the daily operations of La Ravanne Restaurant within the resort, ensuring premium service standards and a seamless dining experience for guests • Managed a team of service staff, including scheduling, training, and performance reviews • Oversaw budget planning, stock control, and cost optimization • Coordinated with kitchen teams, suppliers, and events teams to maintain smooth operations and exceptional guest satisfaction
Beachcomber HotelsAssistant Restaurant Manager
Nov. 2013 - Sep. 2015Assisted in the management of restaurant operations, focusing on staff supervision and quality control • Supported the Restaurant Manager with scheduling, procurement, and guest relations • Handled VIP and high-profile guest requests, ensuring a personalized and luxury-level experience • Helped implement new service protocols to improve efficiency and guest feedback scores
Beachcomber HotelsManagement Trainee Food & Beverage
Mar. 2012 - Oct. 2013Completed a comprehensive training program across multiple F&B outlets and departments • Learned core hospitality and leadership skills under the guidance of senior management • Assisted in events coordination, restaurant operations, and guest service excellence initiatives
Lambic RestaurantResponsable de Salle
Mar. 2011 - Feb. 2012Managed front-of-house operations in one of Mauritius’s leading restaurants, ensuring premium guest experiences, efficient service coordination, and staff leadership in a high-demand environment. Key responsibilities & contributions: • Supervised daily dining room operations to maintain top-tier service and a welcoming ambiance • Led a team of service staff, overseeing scheduling, floor management, and real-time decision-making • Resolved guest concerns and special requests with professionalism, enhancing customer loyalty • Collaborated with kitchen and management teams to ensure fluid coordination and timely service • Trained and onboarded new staff, instilling high service standards and team discipline • Maintained service records, inventory levels, and daily performance reporting
Air MauritiusFlight Attendant
Sep. 2006 - Dec. 2008As a member of the cabin crew at Air Mauritius, I was responsible for delivering exceptional service to international passengers while ensuring safety, compliance, and comfort across both short-haul and long-haul routes. Key responsibilities & achievements: • Provided warm, attentive service to passengers across diverse cultural backgrounds, helping to build the airline’s reputation for excellence • Ensured full compliance with international safety protocols and emergency procedures • Adapted quickly to high-pressure situations, delays, and inflight incidents with professionalism and calm • Worked closely with multi-national crew teams to ensure a seamless travel experience • Strengthened communication and interpersonal skills through constant interaction with hundreds of travelers weekly
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