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Work Background
Leica BiosystemsNational Workflow + Solutions Architect
Mar. 2023 - Jan. 2024United States- Achieved 240% to sales target alongside the MidAtlantic US sales representative, who celebrated in President’s club. - Supported multiple sales representatives and served as the technical expert on large hospital multi-scanner purchases. - Guided large multi-hospital systems through digital adoption, which included roadmap creation, ROI calculation, reduction of courier costs by implementing centralized scanning based on slide volume, workflow practice streamlining, and reconfiguration of laboratory equipment for optimized operations and foot traffic. - Collaborated with customers on implementation of communication across hospital systems to engage and empower staff to trust the digital transformation journey. - Created realistic 3D mockups of optimized laboratory floorplans showcasing Leica equipment placed into an optimized digitally transformed laboratory. - Collaborated with and gained feedback from cross-functional internal teams internationally to produce optimized workflow diagrams and copy. - Designed a marketing and communications plan to inform customers of common delays in digital adoption to help them envision how to digitize glass slides and share images faster than delivery by hand, reduce case turnaround time, and remove internal objections to adoption.
Leica BiosystemsSolutions Architect - SouthEast + MidAtlantic Region
Feb. 2022 - Mar. 2023United States- Achieved 200% to sales target alongside the SouthEast sales representative, who celebrated in President’s club. - Consulted with clients, as a technical expert, throughout the full lifecycle of the sale through training and troubleshooting. - Traveled to customer sites to understand their needs, visions, goals and objections to digital pathology adoption. Collaborated with multiple sales representatives to develop sales strategies per customer. Delivered product demonstrations. Created network diagrams, and solution design guides. - Set customer expectations for their digital journey through implementation of high-throughput scanners and image management software. Translated complex and technical product information of digital pathology scanners and software to multi-stakeholder accounts: Hospital IT, pathologists, and laboratory staff. - Conducted digital readiness assessments to increase prepare customers for their digital transformation and reduce scanner downtime. - Serve as technical expert for digital pathology hardware (scanners) and related software products. - Implemented solutions purchased. - Scheduled and executed training for Leica’s digital pathology portfolio. - Co-created a 6-week comprehensive Solutions Architect training program for new hires and trained new team members.
C3 AISolutions Leader, Federal (Public Health)
Sep. 2021 - Feb. 2022Tysons Corner, Virginia, United States- Lead paid trials to develop and deploy a working application at an enterprise scale - Liaise with the client and internal sales team to provide both scientific and artificial intelligence/machine learning (Ai/ML) technical support - Perform technical deep dives into scientific systems (biological or physical products, ex. renal system or mass spectrometry equipment) - Select the Ai/ML use cases with the highest return on investment (ROI) for the client and communicate the respective business value - Coordinate with the data science team to link the proper Ai/ML approach to the scientific problem presented and create a solution to be delivered within 3-4 months - Create intuitive mock User Interfaces (UI) via Figma that match client needs and receive/coordinate changes based on feedback - Translate findings, conduct demonstrations of the software, and explain how Ai/ML creates predictions - Explore and present additional use cases to the client - Focus area: Federal Public Health (Department of Health and divisions of Human Health Services) Company Background: C3.ai creates Enterprise Ai applications via their best-in-class, patented Platform-as-a-service (PaaS) that rapidly ingests and transforms persisted big data and utilizes millions of Ai/ML predictions to create actionable insights to previously unsolvable business questions. The platform is technology agnostic and can integrate with any cloud service provider, database, Ai/ML library, data visualization software, security/encryption service, and more via restful APIs. Clients receive working at scale enterprise applications within 3-4 months, accessible via the client's or C3.ai's intuitive and customizable UI. Clientele range from Shell Oil Corporation, Baker Hughes, 3M, Caterpillar, Engie, Enel, Raytheon, Department of Defense, the National Institutes of Health (NIH), and more.
Noldus Information TechnologyScientific Consultant
Sep. 2019 - Sep. 2021Leesburg, Virginia, United States- Utilize Customer Relationship Management (CRM) software to track sales opportunities - Travel to client locations to understand behavioral analysis needs and end-goals - Build trust and rapport with clientele ranging from major universities and corporations to government entities such as the US Air Force, US Army, Department of Defense, NIH, The Scripps Research Institute, Max Planck Institute, Allan Brain Atlas, Boeing, Land Rover, Novo Nordisk, Nestle, Wendy’s, Visa, The Home Depot, USAA, and more - Create a compelling vision of the client's future with Noldus - Deliver customized application and technology demonstrations - Lead and coordinate deep-dive technical conversations - Maintain contact with the client and implement feedback to retain business - Assist in corporate business development and KPI generation - Attend conferences to present to and communicate with a variety of audiences about product capabilities - Developed budgets, create forecasts and manage pipelines - Propose internal business Company Background: Noldus is the industry leader in unobtrusive behavioral observation IT solutions. The company offers customized solutions via innovative proprietary hardware and software products, coupled with integrated 3rd party solutions. Their tools efficiently allow researchers to collect objective data in behavioral neuroscience, human & animal physiology, entomology, emotion recognition, healthcare, pharmaceuticals, psychology, human-computer interaction, human factors engineering, and more.
Noble ExperimentConsultant
Jun. 2018 - Aug. 2019Miami, Florida, United States- Oversaw corporate business development, re-branding, and re-structuring to launch Tailor House, a retail storefront in the Miami Design District - Secured corporate clientele such as: Valentino, Versace, Tom Ford, Armani, Balenciaga, Prada, Louis Vuitton, Dolce & Gabbana, Emilio Pucci, and more - Converted business from "paper and pen” to a fully scalable and technologically integrated entity with a streamlined workflow - Implemented technological systems to manage corporate clientele - Digitally organized corporate documents and inventory - Sourced products from domestic and international vendors and oversaw the import process - Managed and documented workflow for the 3 companies in the Noble Experiment portfolio: Noble Uniforms, Billie Blooms, and Tailor House - Selected, implemented, and integrated corporate database, sales CRM, phone system, appointment scheduler, Point-of-Sale terminals, employee timesheet software, HR practices, and employee handbook - Collaborated on creative marketing and branding strategy - Assisted with in-store ambiance curation - Trained staff on curating client experience through customer service and use of technological systems
NCF Interiors, a Division of Lakota ContractingVP of Compliance + Operations
Dec. 2016 - Feb. 2018Washington, District of Columbia, United States- Selected, sourced, and negotiated pricing for building materials (flooring, countertops, tile, and cabinets) per specifications of the project owner, architects, and/or developers - Served as business-to-business liaison - Managed project and corporate milestones - Restructured corporate policies and procedures, including Standard Operating Procedures per department, employee deliverables, handbook, hiring, orientation, and exit practices - Maintained corporate minority status certifications - Reorganized electronic filing and corporate systems - Oversaw basic information technology systems - Introduced and implemented project management and scheduling software. - Attended company and client-sponsored events (volunteer, philanthropic & formal events) - Designed and created the company website
Noldus Information TechnologyScientific Consultant
Dec. 2014 - Dec. 2016- Achieved 110% to sales target - This is the same role as held from 2019-2021
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