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Work Background
UBSIT Security Project Manager
Aug. 2019LondonDelivering state of the art secure, digital, automated, and frictionless identity creation and authentication solutions to end users. Has required to work with security principles & technologies such as MFA, Mobile Biometrics, Citrix FAS, end user platforms & Identity Access Management. Global and highly available Microsoft based Certificate Authority service used to authenticate UBS employees, supporting UBS IT Anywhere virtual desktop environments, providing employees access to any application, on any device, from any location. Multi-Factor Authentication BYOD solution for all UBS employees, focussing on End User Identity and Access Security, allowing global UBS staff to utilise the mobile biometrics feature of mobile phones and move to password-less authentication.
The Institute of Cancer ResearchIT Programme Manager
Oct. 2018 - Jul. 2019London, United KingdomManagerial responsibility of the IT project portfolio in line with budget, timescale, quality criteria and governance arrangements, which included three high impact projects - Unit4 Agresso (ERP) milestone 7 upgrade, Network Access Control implementation and secure remote access solution. Regularly reporting delivery progress to IT Steering Committees, Programme Boards and Corporate Leadership Boards, providing recommendations in the management of programme risks, issues and dependencies. Having direct management of the project management team, leading staff in terms of behaviours, commitment and methods, providing clear objectives for the team and staff individually. Working closely with the corporate management team and project sponsors to identify business requirements, develop appropriate business cases and manage the various aspects of project development to produce an IT Security Roadmap that underpinned business strategies. Projects included, 2FA, privilege access management, host-based firewalls, data loss prevention, information security management, software asset management, security Incident and event logs management.
The Institute of Cancer ResearchIT Project Manager
Nov. 2017 - Oct. 2018London, United KingdomResponsible for delivering Skype for Business, Enterprise VoIP telephony across three sites and O365. Involved liaising with third party suppliers and resources, with full budget management and reporting for the projects. Management of project team in direct and Matrix style as required, accountable for the successful delivery of key milestones for the separate projects, whilst engaging across the multiple user groups (scientific and corporate) and managing key stakeholders, from ground to C-Level.
Connect Managed ServicesProject Manager
Jul. 2016 - Oct. 2017London, United KingdomSpecialising in managing, supporting and delivering complex UC and Contact Centre infrastructure for multi-national clients. Providing technical project management for UK and Global Projects, with specific responsibility for advising clients on delivery and technical issues, managing complex single and multi-site implementations. Interfacing with customers at all levels, taking overall responsibility for budget management and earned value analysis, change management, along with issue and risk management and corrective actions during the project lifecycle.
Charterhouse Voice & Data plcProject Manager
Jan. 2015 - Jul. 2016London, United KingdomAs Project Manager, the role demands the effective use of skill and resources to manage the delivery of complex Avaya, Mitel and MPLS solutions. Working closely with internal and external stakeholders throughout the whole project life cycle to ensure the successful delivery against all objectives, milestones, schedules and activities. Taking full ownership of customer requirements and project budget requires a methodical and prudent approach to ensure projects run as smoothly as possible, all the while proactively identifying potential barriers to successful delivery and planning to mitigate any associated risks. Deeply involved in developing common tools & techniques for all projects in the business. Providing leadership in best practices for a customer focused approach to management, also ensuring that operational issues of the PMO are managed, leading the team to standardise project processes & documentation and streamline the everyday management of projects to establish a more efficient PMO that fits in with the business direction and customer expectations.
SAS Global CommunicationsProject Manager
Apr. 2012 - Jan. 2015Horsham, West Sussex, EnglandWorking as part of the project operations team, and in close cooperation with clients and different departments, to manage the successful delivery of both UK and international MPLS wide area networks for a growing client base. SAS provided a fast paced and competitive environment where focusing on the scope, schedule, cost and quality of deliverables is key to the successful completion of projects. Managing several projects that vary in size, requirements and deliverables, of which have included a multi-site WAN roll out for BAM Construction and a 100 site fibre network solution for Impellam Group, installing over 20 network services per week - using the Prince2 methodology to manage the full life cycle delivery of projects. Acted as the central point of contact for external and internal stakeholders and mitigating identified risks throughout the project, whilst providing the relevant parties with project documentation that is accurate, complete and up to date.
Rockwell CollinsAssistant Programme Manager
Aug. 2009 - Sep. 2010Involved having life-cycle responsibility for products, including business pursuit and capture, product development, transition to production, testing and customer delivery & support, ultimately responsible for the cost, schedule and technical performance of a project. The position required a broad base of technical skills, helping establish design concepts, criteria and engineering efforts for product research, development, integration and test. Rockwell provided a valuable experience where employees offered a lot of support whilst also giving great deal of responsibility. Responsibilities included 6 government projects for Lockheed Martin in a contract worth £4 million. Daily duties comprised of monitoring project tasks, updating project schedules, answering client queries, preparing weekly status reports, managing risks/issues, requirements management, and keeping all parties updated on current project status through daily conference calls.
Hugo BossSenior Sales (Supervisor)
Jul. 2007 - Apr. 2012London Gatwick AirportThe role involves greeting and advising customers by using knowledge about the products in the store to help fulfill their requirements. Responsibilities as a key holder included stock control, financial paperwork, setting employee sales targets, creating monthly rotas, cashing up, and closing the store at the end of trading. The skills gained whilst in employment included: • Development of social skills to achieve sales targets and customer retention
• Talent for identifying customer needs and presenting appropriate products and service offerings.
• Management of tasks with all factors taken into consideration to ensure targets are met correctly.
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