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Work Background
Lava Protocols Sdn. Bhd. S4C Project BA
Feb. 2025Malaysia
Nityo InfotechS4C Project BA
Jun. 2024 - May. 2025Selangor, Malaysia
Creative Design Arabia for Information Technology Company (CDE)Senior SAP Techo-Functional Consultant
Oct. 2023 - Jun. 2024Saudi Arabia• Customized and configured SAP modules to meet client-specific business requirements, ensuring a tailored solution that aligns with their objectives.
• Collaborated with cross-functional teams to integrate SAP with other enterprise systems, facilitating data consistency and streamlined business processes.
• Determining business needs via consultation, business analysis, and targeted observations.
• Investigated and resolved technical and functional issues, ensuring uninterrupted operation of SAP systems.
• Developed and maintained detailed technical and functional documentation, enabling effective knowledge transfer to project teams and clients.
• Design, build, test and deploy SAP technical solutions.
• Developing and configuring customized SAP solutions.
• Deploying SAP solutions and ensuring smooth system integration.
• Assisted in SAP implementation projects, contributing to requirements analysis, configuration, and testing phases.
• Provided comprehensive end-user training and support.
Fairfax SolutionsSenior SAP Consultant
Jan. 2022 - Nov. 2023Addis Ababa, Ethiopia• Design, build, test and deploy SAP technical solutions.
• Mentor and develop junior team members.
• Plan, deliver and supervise system configuration and documentation tasks.
• Solve complex business problems in the areas of finance, supply chain management, customer relation management, and production, using SAP technologies.
• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.
Fairfax SolutionsSAP Consultant
Aug. 2021 - Jan. 2022Addis Ababa, Ethiopia
UpworkSAP Business One/ Business ByDesign Consultant
Aug. 2021 - Nov. 2023Remote
Trebo Consult Pty LtdSAP Project Administrator
Aug. 2020 - Jan. 2021Addis Ababa, EthiopiaReview, edit, format multiple project deliverable documents under time sensitive deadlines
• Maintain minutes and documentation of all project team meetings;
• Update weekly project reporting for PMO
• Maintain internal and external project management documentation and versioning on project shared drives
• Maintain up to date current project employee list
• Support PMO in project staff management needs
• Coordinate delivery of office mail and packages
• Provide ad hoc support to project team as needed
Fairfax TechnologiesSAP Consultant
Oct. 2017 - Aug. 2021Ethiopia• Traveled to client locations to implement SAP solutions, and offered post-installation support services.
• Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
• Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Mapped client business requirements, processes, and objectives and developed necessary product modifications to satisfy clients' needs.
• Documented functional designs and test cases.
• Facilitated implementation and support of SAP financials and performed detailed analysis of complex business process requirements.
• Identified gaps, issues and worked around solutions.
• Provided consulting services on both new and existing implementations and support projects.
• Analyzed current business processes to recommend and develop solutions to meet client’s needs.
• Tested custom SAP transactions to verify proper functionality.
• Created training documentation and provided training on standard and custom SAP transactions.
• Conducted unit and integration test
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