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Work Background
Storj InstituteSocial Media Manager
Nov. 2023Minnesota, United States-Research trends and audience preferences -Implement social media strategy aligned with business goals -Set specific objectives -Edit & publish engaging content daily -Monitor engagement and brand consistency -Communicate with followers and respond to queries -Manage social media account design -Implement new features for brand awareness -Stay updated on social media trends and technologies
Certiffix - PostScan Mail,Customer Service Representative
Oct. 2023 - Mar. 2024Minneapolis, Minnesota, United States- Digital Mailroom and Fingerprinting Operator - Scan incoming client mail and package deliveries. - Fingerprinting work - Handling client's mail & securing legal documents - Assisting with customer support phone call queues - Customer service to assist clients. - Sort mail and package deliveries by customer - Keep records of incoming packages, including their weight, return address, and description. - Process outbound shipments - Answer incoming calls and emails - Track mailroom supplies (e.g., stamps, envelopes, address labels) - Meet with clients for the fingerprinting procedure - Assist with customer service inquiries on a phone queue for all businesses within our company
FreelanceCreative Director
Dec. 2021California, United States- Manage people by leading creative teams, support workers, and handling castings -Understanding their needs to execute projects that meet their vision -Implementing ideas and executing them -Develop, monitor & forecast projects from start to finish to ensure on-time delivery. -Direct creative campaigns -Curate and pitch ideas to clients to be sold -Create design concepts and brand identity -Maintain strong communication with clients by sending out outlines & treatments to clients.
Fitness Equipment Broker - Top-rated brands, Free shipping in the U.S.Administration Assistant
Feb. 2020 - Jan. 2021San Fernando Valley CA- Order supplies and equipment to maintain inventory on the website - Customer relationship management - Record, track, and analyze data - Submit & reconcile expense reports - Provide general support to customers by managing emails, providing updates on their orders, and responding to requests from internal and external contacts - Review electronic correspondence for professionals - Troubleshoot and resolve website issues - Transcribe, manage & update funds along
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