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Work Background
Suttell & Hammer, P.S.Information Technology Administrator
Jan. 2024Bellevue, Washington, United States• Conduct comprehensive physical and network-based IT security audits for clients, enhancing data protection strategies. • Manage the creation and configuration of SharePoint sites, optimizing settings and permissions for improved collaboration. • Diagnosed and resolved technical issues for staff, ensuring minimal disruption to operations and boosting productivity.
U.S. Coast GuardE-5 Coast Guard Reserves
Dec. 2023 - Oct. 2024Seattle, Washington, United States
U.S. Coast GuardE-5 / Information Systems Technician
Dec. 2022 - Dec. 2023Seattle, Washington, United States• Collaborated with a dedicated team to successfully order, plan, and set up over 750 laptops valued at $1.3 million. • Managed annual procurement of equipment exceeding $7,250, ensuring optimal performance standards. • Organized morale events as Morale Petty Officer, fostering team cohesion and enhancing workplace culture.
U.S. Coast GuardE-4 / Information Systems Technician
Feb. 2020 - Dec. 2022Seattle, Washington, United States• Restored network services to critical Coast Guard offices within six hours post-power outage, ensuring operational continuity. • Acted as a liaison between civilian contractors and the Coast Guard for major network upgrades across 20+ locations. • Enhanced communication and collaboration between teams, resulting in improved project efficiency and execution.
U.S. Coast GuardE-3 / Specialized Training
Aug. 2019 - Feb. 2020Petaluma, California, United States• Completed intensive training in computer networking and IT infrastructure installation. • Managed phone systems and performed general IT maintenance to ensure operational efficiency. • Gained expertise in Fiber Optics technology, enhancing communication capabilities. • Developed strong problem-solving skills and technical knowledge applicable in various IT environments.
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