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Work Background
Converge Technology Solutions Corp.Contracts Governance Team Lead
Apr. 2023 - Jul. 2025RemoteSupervise and work alongside a team of 3-5 Governance Analysts Oversee agreement and SOW creation for our staff augmentation program Design and implement an automated tracking system for vendor onboarding Evaluate vendors during onboarding to identify and minimize risk Refer vendors to other departments (Finance, Security, People Operations) when risk is identified Ensure compliance with GDPR regulations for international vendors Design and implement a tracking system for vendor Certificates of Insurance (COI) Prepare required documentation for insurance audits Manage the company’s SharePoint document archive
Converge Technology Solutions Corp.Compliance Analyst
Sep. 2022 - Apr. 2023RemoteCompliance reporting with public sector clients Ensure proper filing and accessibility of contracts and other documents Communicate compliance impacts to Converge processes to the Director of Contracts & Compliance Identify compliance risks and resolve any issues with the Director of Contracts & Compliance Review of insurance requirements and management of COI requests and tracking Assist in the review of terms and regulatory compliance of Request for Proposals (RFP) Researching industry compliance regulations and policies Evaluating internal operational and procedural compliance and ensuring the agreements are following compliance mandates Analyzing and updating existing compliance policies and related documentation Developing and maintaining a compliance recordkeeping system Keeping up with compliance requirements and amendments to regulations Support other team members to meet any new/updated compliance initiatives
Converge Technology Solutions Corp.Contracts and Compliance Administrator
Dec. 2021 - Sep. 2022RemoteMSA and MSP agreement submission and tracking with customers and client executive Contract negotiation/reconciliation with clients Contract renewal management with clients Ensure proper filing and accessibility of contracts Communicate contractual impacts to Converge processes to the Director of Contracts & Compliance Identify contract risks and resolve any issues with the Director of Contracts & Compliance Contract negotiation and management of Non-Disclosure Agreements Assist in the review of terms and regulatory compliance of Request for Proposals (RFP) Edit and maintain the team’s SharePoint sites
SJV Data SolutionsCourt Copy Specialist
Nov. 2021 - Dec. 2021Requested and filed court records based on background check findings.
SJV Data SolutionsVerification Specialist
Aug. 2021 - Nov. 2021Processed inbound and outbound calls (approximately 130 calls per day) to verify employment, academic history, references, and rental history.
FreelanceSelf Employed
Jun. 2020 - Dec. 2021North Carolina, United StatesReviewed social media ads and posts for accuracy Transcribed audio recordings and created closed captions for videos Performed tasks to train AI systems
County of OnslowDeputy Planning and Development Director
Dec. 2019 - Mar. 2020Jacksonville, North Carolina AreaOversaw the operations of Land Use (Planning, Zoning, Solid Waste, Flood and Minimum Housing) including instructing and training employees; assigning, scheduling, and supervising work; allocating personnel/resources; recommending the hiring of new employees; recommending salary increases; approving of disciplinary actions; and recommending terminations Assumed oversight of the Planning and Development Department in the Director's absence Assisted with budget preparation and administration Reviewed organizational and work assignment structure and made revisions as necessary to assure excellent customer service Drafted ordinances and ordinance amendments Analyzed and evaluated information for compliance and conformity of the North Carolina General Statutes and regulations Responded to complaints from citizens, contractors, etc. Accompanied staff on inspections to assure quality control and excellent customer service delivery Met and corresponded with professional groups to gather feedback and address concerns Established processes and procedures to improve efficiency and effectiveness of inspections and permitting functions Performed assigned functions as a Disaster Ready Team (DRT) member
Eastern Carolina CouncilRegional Planning Director
Jul. 2018 - Dec. 2019New Bern, North CarolinaProvided management and oversight to the Planning Department (up to five employees) Assisted with developing and managing the Department’s budget Assigned work to department staff to balance workloads Recommend candidates for hiring decisions Completed staff training, performance evaluations, and disciplinary actions Administered and acted as project manager for projects in Community Planning, Transportation Planning, Economic Development, and Disaster Recovery programs Drafted project bids, proposals, and budgets Provided grant assistance and administration for a variety of Federal, State, and private grant programs Applied for and supervised an AmeriCorps VISTA volunteer Drafted and implemented the region’s Comprehensive Economic Development Strategy Drafted and amended land use controls, official maps, and various types of plans Provided GIS assistance for economic development, transportation, environmental, utility, and other planning projects Provided planning and zoning technical support to municipalities and counties Facilitated regional meetings for the benefit of our communities
Eastern Carolina CouncilCommunity Planner
Apr. 2017 - Jun. 2018New Bern, North Carolina, United StatesDrafted and amend land use controls, official maps, and various types of plans Administered and supported federal and state awarded grant projects Provided GIS assistance for economic development, transportation, environmental, utility, and other planning projects Provided planning and zoning technical support to municipalities and counties
City of Maryville GovernmentPlanner
Aug. 2016 - Apr. 2017Maryville, TennesseeReviewed land use applications for completeness and compliance with city regulations Provided staff support for the Maryville Regional Planning Commission, Board of Zoning Appeals, Historic Zoning Commission, and Downtown Design Review Board Assisted in preparing ordinances and resolutions Analyzed annexation requests and coordinated the interdepartmental review of the impact of annexations on city departments Developed agendas, memorandums, maps, illustrations, and staff comments/recommendations on agenda items Maintained communication with applicants/developers throughout the approval process Provided technical planning assistance to the general public Represented the Planning Department in the interdepartmental site plan review process
East Tennessee Development DistrictRegional Planner
Sep. 2011 - Aug. 2016Act as planning staff for nine communities Develop long range and strategic community plans Draft land use and development control ordinances and regulations Review subdivision plats, site plans, and development proposals to ensure conformity with all applicable regulations Assist communities, developers, and citizens to find creative solutions to development issues Provide technical assistance on various issues related to community planning Provide technical assistance to individuals and communities for the National Flood Insurance Program Create and present seminars for planning commissioners, government officials, and conference attendees
State of TennesseePlanner2/Principal Planner
Nov. 2006 - Jul. 2011Acted as planning staff for five communities Developed long range and strategic community plans Drafted land use and development control ordinances and regulations Reviewed subdivision plats, site plans, and development proposals to ensure they met all applicable regulations Advised community planning officials and appropriate staff on the conformance of development proposals with locally adopted regulations Assisted communities, developers, and citizens to find creative solutions to development issues Provided technical assistance on various issues related to community planning Developed maps and other graphic presentations to illustrate planning concepts Created and presented seminars for planning commissions and appropriate local staff on planning theory and process, specific planning documents, and the legal and technical aspects of ordinance development and administration
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