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Work Background
Grindwell Norton LtdEngineer CSD
Aug. 2023 - Aug. 2024Bengaluru, Karnataka, IndiaManaged sales planning using SAP ERP and Salesforce, overseeing customer orders, pipeline development, and forecast follow-ups while tracking monthly and weekly performance plans. Managed order processing, price updates, coordination for timely delivery, sales order confirmations, errorfree dispatch, and SAP part code creation Handled dispatch management by generating packing slips, verifying reports, clearing pending shipments, submitting dispatch documents, and managing customer ASN portals. Prepared and managed MIS reports, including weekly and monthly sales vs. plan reports, OTD reports, COD delivery tracking, and transporter reliability report. Optimized transporter performance and shipments, reduced trips through efficient delivery planning, and implemented the WMS Portal for streamlined operations.
Saint-Gobain SEFPROSales Administrator, Receivable management
Jan. 2021 - Aug. 2023Palakkad, Kerala, IndiaManaged receivables by generating invoices, tracking collections, preparing collection plans, reconciling accounts, processing payments, coordinating with finance teams, and preparing financial reports. Managed sales administration by handling bank guarantees, sharing LC guidelines, coordinating commission pay-out, and monitoring currency hedging for EURO & USD transactions. Implemented LC discounting and invoice factoring to advance cash flow and enhance working capital in H1 & H2.
Saint-Gobain - SEFPROProcess Leader - Sales & Marketing, Customer Service - Inspection & Order Management
Aug. 2015 - Dec. 2020Perundurai, Tamil Nadu, IndiaBridged communication between customers and the plant, understanding project requirements and coordinating lead times for order fulfilment. Managed order processing, ensuring accuracy, compliance, and timely updates while handling inquiries, changes, and cancellations. Oversaw outsourcing and dispatch logistics, aligning with INCOTERMS and coordinating factory visits, including travel and accommodations for customers. Collaborated with sales and marketing teams to ensure product availability meets customer demand and maintains strong client relationships.
KVR Auto GroupMarketing Manager
Jan. 2014 - May. 2015Malappuram, Kerala, IndiaDeveloped and managed social media campaigns, brand messaging, and promotional strategies to enhance engagement and product commercialization. Created and oversaw marketing content, including copy, images, videos, emails, and event materials for launches, rebranding, and promotions. Planned and executed trade shows, conferences, and monthly promotional activities with MSIL, organizing an average of 60 micro, 15 mini, and 5 mega events. Provided training for junior sales associates through group sessions and one-on-one mentoring, with a focus on corporate and institutional sales.
Autodesk Authorised RIT CAD CenterTechnical Marketing Manager
Aug. 2012 - Dec. 2013Perintalmanna, Kerala, IndiaCertified and professionally trained in Autodesk AutoCAD, Inventor, ProE, MicroStation, and Primavera P6. Conducted training programs for CAD Center faculties and provided project planning & management training using Primavera P6. Organized seminars and workshops across professional colleges and ITIs in Malappuram and Calicut districts. Trained over 50 project engineers, equipping them with job-specific skills in project planning and management.
INDUS MOTORS CO. (P) LTDAutomotive Service Advisor
May. 2007 - Apr. 2008Kozhikode, Kerala, IndiaIn my role as an Automotive Service Advisor at INDUS MOTORS CO. (P) LTD, I managed day-to-day administrative tasks, provided timely updates to customers, and collaborated with the team to ensure customer satisfaction through timely completion of vehicle maintenance and repairs.
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