FirstService ResidentialTeam Manager for Cleaning Team
Mar. 2023Destin, Florida, United StatesAs a Manager at FirstService Residential, I was responsible for leading a dynamic team while ensuring the smooth daily operations of the residential management processes. My primary role involved managing a diverse group of employees, fostering a positive and productive work environment, and handling various HR duties, including recruitment, onboarding, and employee relations. With extensive experience using ADP for payroll processing, benefits administration, and maintaining employee records, I ensured compliance with company policies and legal requirements. I also played a key role in scheduling, organizing shifts to optimize team efficiency while accommodating time-off requests and personal needs. In addition to day-to-day management tasks, I regularly conducted employee evaluations to assess performance, provide feedback, and set development goals. For underperforming employees, I implemented Performance Improvement Plans (PIPs), offering guidance and support to help them meet expectations. My ability to balance operational tasks with HR responsibilities has allowed me to effectively manage team performance, enhance employee engagement, and maintain high standards of service at FirstService Residential.