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Work Background
CiscoProject Manager
Oct. 2017RemoteProject Manager for U.S. Public Sector: Lead multidisciplinary virtual teams of varying sizes in a full-phase proposal development process that ensures timely and accurate submissions in compliance with client requirements. Compile and synthesize collaborative documents contributed by team members and subject matter experts (SMEs) and review, rewrite, and edit content for quality, accuracy, and compliance. Partner with legal, financial, customer advocacy, and senior business management to obtain required approvals and verify conformity to policies and procedures.
VariousSenior Proposal Manager/Writer
Feb. 2015 - Sep. 2017Washington, DC MetroWorked with small (8a) and large businesses as the party responsible for adherence to proposal processes based on Shipley methodology and ISO standards for submissions to U.S. Federal and large commercial solicitations for a wide range of Continental United States (CONUS) and Outside Continental United States (OCONUS) services. Led process-required meetings such as kick-off, stand-ups, and color reviews. Established completion schedules and activity tracking to meet all deadlines imposed by both teaming partners and clients. Contributing writer of nontechnical solutions; responsible for compiling contributions into master document files and performing substantive edits to identify any noncompliant or deficient contributions vis-à-vis RFP requirements to produce a “one voice” response. Coordinated with Legal, Finance, and Contracts teams to ensure timely completion of required documents. Following final review, coordinated production to ensure timely delivery. Mentored junior staff members to instill proper process habits and drew on personal experience to offer tips to facilitate completion.
Samsung SDSPrincipal Specialist, Proposal Group
Jan. 2013 - Dec. 2014Seoul, KoreaAs a senior member of the proposal review team, scrutinized proposals and accompanying oral presentations, as well as stand-alone presentations, to ensure compliance, clarity and comprehensiveness. Where applicable, relied on my global business experience and expertise to ensure that submissions reflected local societal and cultural standards in the countries in which they were presented. In close collaboration with the team of in-house translators, reviewed, revised, and polished Korean-to-English translations of a variety of documents including full-scale RFPs, oral presentations, contracts and agreements, corporate manuals and guidelines, and executive-level correspondence (highly confidential as well as publicly released writings). Developed and delivered an introductory-level course for non-native English speakers on effective “western style” presentations (methodology, styles, delivery, etc.) and improving public speaking skills. Course was conducted at SDS offices around the globe, and was offered regularly at the local training facility. Recognition of the effectiveness of the course lead to the development of an advanced level course. Invited to participate in weekly management team meetings to provide feedback on business pursuit analysis, team and personal activities and progress, and offer suggestions on overall activity improvement. Contributed to the revision of the proposal process to more accurately reflect global business practices. Recognized for achieving a 98/100 evaluation score based on 200 students’ feedback. Invited to be a judge for the annual in-house, English presentation championship.
Seven Seas Shipchandlers, LLCContracts Manager
Jun. 2010 - Dec. 2012Dubai, UAEContracts Manager responsible for performing the full range of contract management functions for a portfolio of established programs and proposal efforts. Led front-end assessments of business pursuits, analysis of RFPs, and proposal reviews and coordination. Acted as the focal point for client interface during the proposal phase, contract negotiations, and program performance. General contract administration responsibilities such as managing proposals; mitigating contractual / program risks; maintaining contract files; developing negotiation strategies; understanding and enforcing terms and conditions; acting as the focal point with the customer for contractual matters; and representing the organization in meetings to resolve contractual issues. The international nature of the business and the various military and government clients required knowledge of and compliance with FAR and ITAR; negotiating teaming agreements; and developing strategic agreements and solutions to problems of unusual contractual complexity. Recognized for on-time, unencumbered delivery of numerous large-scale RFPs with potential revenue in excess of $500 million. Proposal management skills rated “9 out of 10” by the Managing Director.
CISCO Systems International by K&J Consulting Services, Inc.Proposal Manager/Developer, Global Government Solutions (2009-10) / Proposal Experts Group (2005-07)
Feb. 2005 - Jun. 2010Direct development of 60 major proposal responses for Cisco Systems, the $36+ billion global Internet / networking leader. Lead multinational and multidisciplinary virtual teams in full-phase proposal development process ensuring timely and accurate submissions in compliance with client requirements. Compile and synthesize collaborative documents contributed by team members and subject matter experts. Review content provided by subject matter experts for quality and accuracy. Partner with legal, financial, customer advocacy, and senior business management to obtain required approvals and verify policy and procedure conformity. Write key business content and edit input from collaborators. Schedule and facilitate proposal development meetings with teams of 4 to 25 contributors. Delivered proposal responses representing potential revenue in excess of $1 billion. Orchestrated a 700-page RFP response containing answers to 1,000 customer questions – receiving Account Manager recognition as having “set the bar” for RFP response management. Coordinated input from Africa, Europe, and the U.S., across five time zones, while temporarily locating to South Africa. Overcame cultural and time zone challenges of three RFP submissions for clients in Saudi Arabia and Dubai through temporary relocation to the Cisco Paris office for one month. Managed deadline-extended proposal management process, delivering three submissions all due in a 48-hour period and earning a perfect customer satisfaction survey. Mentored international teams unaccustomed to working with Proposal Managers in best-practice proposal presentation, approval, and single-party review. Minimized business risk by focusing attention on non-standard terms and conditions and identifying the true costs of complex deals through meticulous evaluation and analysis of RFIs, RFPs, RFQs, and client documentation.
Digital Fusion GroupConsultant
Aug. 2004 - Feb. 2010On a case-by-case basis, provide editorial and copywriting expertise for clients such as a national non-profit organization, a human resources organization, and a variety of other clients.
Editorial Solutions, LLCPresident
Jul. 2001Arlington, VAProposal Management and Editorial Consultant for U.S. Department of Defense contractors, the international development community, and similar clients. Terms of Reference have included color volume reviews for compliance, formulation of compliance matrixes, written contributions to nontechnical proposal responses, and editorial review of proposal response documents and other manuscripts.
K&M Engineering and Consulting CorporationSr. Business Development Associate
Apr. 2000 - Oct. 2001Directed internal and external production of business proposals, marketing presentations, expressions of interest, and summaries of qualifications for potential clients including USAID, The World Bank, and the U.S. Department of Energy.
The World Bank Group -- International Bank for Reconstruction and Development (IBRD)Editorial Consultant
Apr. 1998 - Jan. 2005Editorial support of Africa Region IBRD clients and program office in short-term project assignments including research, writing, editing, design, and translation. Wrote, edited, and translated conference and project summary reports, and edited regional issue study manuscripts and presentations. Served as a World Bank representative at in-country meetings and in the planning and facilitation of interviews. Conducted personal interviews with Ministry officials, administrative personnel, teachers, and students of The Islamic Republic of Mauritania on the state of the Republic’s education system, project best practices, and next steps for project success. Authored a comprehensive and accurate report on the Inter-Country Workshop on Contracting Private Providers of Health Services through attendance at French-speaking conference in Bamako, Mali. Interviewed participants, reviewed presentation text, took notes, fact-checked, and produced total report highlighting executive summation and key lessons learned, prior to participants leaving. Edited numerous report manuscripts on poverty, education, health, and regional support strategies in the broader African Region, Nigeria, and Ghana, including role as editor of Issues in Child Labor in Africa, a report included as part of the Africa Region Human Development Working Paper Series of the World Bank. Designed and edited a Ghana Core Welfare Indicator Questionnaire survey to collect baseline welfare indicators for the report, Regional Profiles in Welfare and Social Issues in Ghana. Researched, translated, wrote, and edited numerous Implementation Completion Reports (ICR). Representative reports included translation, research, writing, and editing of ICRs for education projects in Togo and the Republic of Côte d’Ivoire and a population project in the Federal Republic of Nigeria.
Pinkerton Computer Consultants, IncSr. Editor & Writer
Apr. 1998 - Apr. 2000Managed print and web publication projects from resource planning through cost control, document testing, and quality assurance. Produced numerous publications for the Department of Education.
The World Bank Group -- International Bank for Reconstruction and Development (IBRD)Editorial Programs Assistant
Dec. 1992 - Apr. 1998Served as a key contributor to planning, development, and delivery of health, education, and AIDS prevention development project presentations and documentation for the IBRD Board and members, reporting directly to project Task Managers and the Division Chief. Met critical deadlines in the creation of project appraisal and implementation completion reports written in English, French, and completed French-to-English translations. Researched and evaluated information for inclusion in official documentation in collaboration with project Task Managers. Facilitated on-site meetings with county officials in Nigeria, Burkina Faso, and Côte d’Ivoire, serving as French program specialist for the review and explanation of development program requirements and the collection and analysis of data necessary in the preparation of program reports. Served as a key contributor to development and execution of 30 projects totaling nearly $75 million. Prevented potential event mishap of Riverblindness (Onchocerciasis) statue dedication event at the World Bank headquarters attended by international dignitaries including President Jimmy Carter, the Director General of WHO, and the World Bank President. Called to translate a three-page speech by key presenter from French to English and successfully completed it within less than two hours. Controlled multimillion dollar divisional trust fund accounts, administering budgets and fulfilling appointment requests in compliance with trust fund guidelines, and World Bank and donor fund accountability requirements. Led planning and execution of divisional events. Planned and directed holiday party for 2500 attendees of the World Bank Africa Region, orchestrating successful in-budget multicultural venue, menu, and entertainment. .
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