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Work Background
Vaccine AmbassadorsContract Instructional Designer / eLearning Developer
Apr. 2025Durham, NC• Collaborating with stakeholders and subject matter experts (SMEs) on project needs and scope • Defined goals and learning objectives and gathered necessary learning content • Creating a design document to layout project goals, define target audience, learning objectives, determine training time, deliverables, provide a training outline and assessment plan
Thales AcademyEducator (Spanish) & eLearning Developer
Jul. 2021 - Jun. 2024Apex, North Carolina, United States• Established innovative learning approaches based on feedback gathered from assessments; integrated real-world scenarios throughout instruction for all levels of proficiency, enhancing relevance and applicability for 100+ learners and leading to a 30% increase in participation and satisfaction • Leveraged presentation software, developing 20+ microlearning modules to optimize content delivery and knowledge retention • Created structured training modules tied to course goals, focusing on enhancing learner engagement and skill acquisition across proficiency levels for 100+ participants • Deployed the LMS to deliver daily learning objectives, microlearning content, performance support tools, and actionable tasks • Led student leadership development through mentorship, project management guidance, and execution of community engagement initiatives, fostering teamwork and continuous improvement • Launched a comprehensive advanced placement (AP) curriculum incorporating blended and e-learning, resulting in an 89% success rate on the standardized assessment
Wake Technical Community CollegeAdjunct Instructor
May. 2021 - Jun. 2021Virtual• Applied adult learning theory to create and deliver engaging and impactful VILT to other trainers via Microsoft Teams • Leveraged authentic resources to design real-life learning scenarios for target audience • Equipped learners with cross-cultural communication skills to facilitate global collaborations • Collaborated with cross-functional team members to align on best practices and contributed to strategic discussions on content delivery
Freelance, projectseLearning Support Specialist / Instructional Designer
Aug. 2019Raleigh-Durham-Chapel Hill Area• Designed and developed over 35 eLearning and microlearning modules using instructional design and content development best practices, incorporating multimedia elements, knowledge checks, and scenario-based activities, focusing on effective content design and streamlined course development processes • Built and managed content using tools such as Canva, PowerPoint, Adobe Photoshop and Adobe Illustrator to supplement instructor-led training and support on-demand learning
Northwestern UniversityAssistant Professor of Instruction in Spanish
Sep. 2007 - Aug. 2019• Crafted, executed and evaluated an innovative departmental program featuring writing workshops, securing $5000 in grant funding for needs analysis and data-driven impact assessment, and culminating in national conference presentations on best practices • Spearheaded curriculum enhancements as course coordinator for the largest Spanish course (Intermediate Spanish, 35 sections), encompassing content creation, assessment planning, and performance evaluations; led a team of 14 instructors, achieving aligned instruction with a 90% learner retention rate • Implemented scenario-based training solutions to enhance learner engagement and knowledge retention • Integrated emerging educational technology solutions informed by research in second language acquisition and language pedagogy to enhance learning outcomes • Streamlined learning technologies and optimized operational efficiency by leading the transition from paper to digital assessments, resulting in a 15% reduction in administrative time and training-related costs • Managed online testing logistics for 4,500+ student assessments annually, ensuring data integrity and accurate record-keeping • Facilitated the implementation of a cost-effective curriculum solution used across multiple courses, driving a 75% reduction in end-user course expenses while enhancing content relevance
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