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Work Background
IntuitLearning & Development Apprentice
Dec. 2023 - Feb. 2024AtlantaSelected to join the Learning and Development team, contributing to the design of structured training programs and interactive digital learning experiences.
• Influenced curriculum focus by leveraging Qualtrics reporting to analyze and provide beneficial feedback for program clarity and improvement.
• Crafted learning modules using the ADDIE method and Articulate Rise 360 to deliver user-friendly training sessions that integrated multimedia elements and interactive components for learner engagement.
• Optimized existing modules by conducting quality assurance assessments to ensure high content and delivery standards.
• Provided critical feedback on existing training materials within the lens of inclusivity for different learning styles.
IntuitProgram Manager
Nov. 2022 - Feb. 2024Atlanta, Georgia, United StatesPromoted oversee Launchpad, a partnership with a local college designed to source, mentor, and potentially recruit emerging talent in the Computer Science and IT fields.
• Set the groundwork for workshops by recruiting Mailchimp engineers to facilitate student learning cohorts.
• Tailored program to support a variety of delivery needs (digital and in-person) and streamlined content to be a shorter but more impactful learning experience, receiving highly positive feedback from program participants and employees.
• Secured the program’s future post-Intuit acquisition of Mailchimp by spotlighting the value of the initiative and gaining buy-in from Intuit’s University Recruiting team to ensure students were connected to internships.
• Served as the primary point of contact for both students and facilitators, effectively managing communication channels and fostering a supportive environment for the internship program.
• Directed mentorship initiatives, overseeing the pairing of students with employees and meticulously tracking their progress to ensure meaningful developmental experiences.
• Utilized a feedback system, conducting regular follow-ups with students to gather insights and evaluations throughout the program, contributing to continuous improvement and refinement of program dynamics.
MailchimpCorporate Citizenship Associate
Feb. 2022 - Nov. 2022Facilitated collaborative efforts between Employee Resource Groups and Brand Marketing to identify and engage with organizations for internal giving and external marketing campaigns.
• Managed comprehensive outreach and communication strategies to engage nonprofits in program initiatives such as Give Where You Live, ensuring effective partnership and alignment with organizational goals.
• Orchestrated a diverse range of volunteer events, both large and small scale, for teams, departments, and offices, fostering a culture of community engagement and social responsibility.
• Implemented disaster response campaigns across all offices.
• Contributed to the launch of volunteer and internal giving events tailored to different heritage or awareness months. • Organized pro-bono engagements with nonprofits, leveraging professional expertise to support local nonprofits in their missions.
• Sustained program success during the pandemic, organizing a cross-office Community Action Team to continue meaningful giving and volunteering opportunities, garnering major employee participation in campaigns supporting organizations addressing COVID 19 and racial justice; established a Benevity account to further connect employees with giving and volunteering opportunities.
MailchimpCommunity Involvement Specialist
Mar. 2017 - Feb. 2022AtlantaBuilt from the ground up Mailchimp's first ever Community Involvement Program, organizing 50+ volunteer events, ranging from company-wide to individual teams. Consistently received positive feedback both from the non-profits and employees involved. - Initiated a product education program for non-profits, giving them free marketing advice on how to leverage Mailchimp's platform to grow their reach. - Organized one-on-one consulting sessions, connecting non-profits with employees from marketing, customer service and various other business divisions.
MailchimpEducation Coordinator
Aug. 2016 - Mar. 2017Atlanta, Georgia, United StatesCoordinated professional development classes and internal meetings as related to the hiring process.
MailchimpCustomer Support Technician
Jun. 2015 - Aug. 2016AtlantaAssisted customers with technical problems via chat and email.
Safe Heart USA, Inc.Marketing and Communications Specialist
Dec. 2014 - Jun. 2015Atlanta, Georgia, United StatesManaged all communications for the company, across potential investors, PR and social media, during the start-up's second year of business.
Montessori CentreEducator
Apr. 2012 - Jun. 2013NashvilleAssisted the lead teachers with daily lessons. Co-led the after-school program for classes of 25+ pre-schoolers.
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