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Work Background
Keonig IT solutions CenterWindows Server 2012 R2 system administrator - MCSA
May. 2017 - Feb. 2018Bangalore, INIDIAUndergone MSCA training and Certification course for Windows Server 2012 R2
Splashdata IncTechnical Support Engineer
Mar. 2013Providing technical support for all SplashData products, Mainly for the Lead Product SplashID Safe Password manager application for Windows and Mac desktops and Mobile devices of iOS, Android, BlackBerry, Windows Mobile and Windows Phone platforms.
Omni Holdings Ltd, South AfricaTechnical Support Executive
Jan. 2012 - Feb. 2014South AfricaAs Windows 2008 Server and Clients Remote monitoring and maintaining (for 20 IT companies, 10 servers and 500 Clients network)
ISV Holdings,LLCTeam Leader Tech Support
Feb. 2004 - Jan. 2012I was providing expert level tech support by phone, Live chat, Remote log in methods. Windows 7, Windows Vista, XP, MSOffice2010, Quicken, Quickbooks,
All anti-virus software, Internet & email setup, Virus removal, PC Optimization, All computer hardware & devices setup & trouble shooting.
America Online Services Tech Support Manager
Mar. 2002 - Jan. 2004I was in-charge of training of freshers to take responsibility to handle in-bound tech support calls from AOL customers & resolve all their Internet,e-mail & other issues.
K2Software India LtdProject Implementation Manager
Mar. 2002 - Jun. 2003Project implementation, Software customization etc for Supply Chain management software products.
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