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Work Background
Scale LabsHead of GenAI and Automation | AI Solutions Architect
Jan. 2024Greater New York City AreaGenerated 105x ROI and reduced manual effort by 88% by automating call center audio transcription with Automatic Speech Recognition (ASR) and analysis with AI for a multi-million dollar lead qualifying agency. Building a community around GenAI Education and business innovation. Reduced manual effort by 80% by creating a lead-qualifying AI voice bot for a multi-billion dollar mass tort law firm. Reduced manual effort by 80% and increased output by 5x with an automated AI customer service for Shopify order status requests. Build bulk AI Video generation automation, reducing manual effort by 90% for creating ideas, text, images, scenes, and stitching everything together. Designed AI automation to clip long-form video into multiple short-form video and create AI content for various social media platforms with deep financial analysis Built character.ai clone MVP Building AI chatbot and image generation bot with unlimited historical context to roleplay as celebrities (licensed only) or custom personalities while keeping costs minimal. (AWS, Cohere, OpenAI, Python, HTML/CSS, TeleportHQ, Mistral, Stable Diffusion/Fooocus/ComfyUI, Classify/Intent, VectorDB/Similarity Search, Runpod, Replicate, APIs). Automation Tools: AWS Lambda, Google Cloud Function, Zapier, Make, N8N
Coding Tools: Cursor, VS Studio, Bolt.New, Bolt.DYI, Coding AI Models: Claude 3.7, Gemini Pro 2.5, Grok3
Video Models: KlingAI
Chabots: Grok3, Claude 3.5, Gemini, ChatGPT 4o
Voice Models: 11Labs, Playhq
Transcription Models: Deepgram, Vosk
Platforms: Flux, ComfyUI
American ExpressSenior Product Manager | Big Data and AI Platform GCP
Jul. 2022New York, New York, United StatesLed cloud migration to Google Cloud Platform (GCP) and development of ETL data pipelines to support AI/ML and business intelligence solutions for +60 use cases Linguistic Program Manager: Implemented global ASR AI transcription, summary, and sentiment workflow, increasing sentiment survey completion rates from 7% to 100%, reducing post-call agent work, and improving customer experience between call transfers Enabled real-time call data analytics, reducing processing time from 8 hours to real-time, saving 10% in call center costs and $1M in OPEX Ie, Speech to Text (STT), ASR, NLP, Sentiment Analysis, GenAI, OpenAI, Tableau, Data Ingestion, Data Transformation, Predictive Analysis, Product Recommendations, LLMs, RAGs, Chatbot, ChatGPT, Summarization
JPMorgan Chase & Co.Head of Product Analysts | Vice President | Big Data Platform AWS
Oct. 2020 - Jun. 2022Technical product and program management for a data movement platform (on and off prem for batch and streaming data) to reduce data time-to-market by 60%, and realize cost savings of +$30MM Direct code contribution (HTML, HUGO) following DevOps best practice standards to improve quality, communication and marketing of our client website. Completed 200 hours of Java, Spark, Data Engineering, and AWS Cloud and Database training in 2021 Certified AWS Solutions Architect Associate Java, Spark, HDFS, Kubernetes, Kafka, Kerberos, Cucumber, Maven, AWS
JPMorgan Chase & Co.Program Delivery, Scrum Master | Big Data Pipeline
May. 2020 - Oct. 2020Emil was in charge of piloting a 3 scrum team transition from 2-week Scrum to Kanban/Continuous Development and challenge the existing standards. The result was a tricky balance between improved code delivery to production, collaboration and burnout.
JPMorgan Chase & Co.Leave of Absence | See Fine Industries LLC
May. 2019 - May. 2020
JPMorgan Chase & Co.Program Manager, Board Member | Communications Chair
Oct. 2017 - May. 2019Built a team of 8 for communications, process re-engineering, automation and data analysis initiatives for >3000 clients
Designed and standardized digital data capture process to measure KPIs
Designed and automated processes resulting in savings of 95% (Excel/VBA & Python)
Created a personalized and automated client engagement model to improve UX and engagement
JPMorgan Chase & Co.Product Owner, Business Analyst | Enterprise Technology
Mar. 2016 - May. 2019United StatesLead 4 global scrum teams to implement enterprise AML/KYC platform Collaboration lead between 8 businesses and 5 technology teams to author epics and story requirements
Activities: built roadmap, backlog management, conducted analysis, user testing, implementation, product demos, JIRA dashboard management, reporting management, and agile adoption for various products
Supervised and mentored business analysts Tools:
JIRA, Confluence, Blueprint, Splunk, Gherkin/Cucumber, Behavior Driven Development, Moneta Bootstrap, Angular.JS, Microservices
JPMorgan Chase & Co.Project Manager, Business Analyst | Wealth Management Technology
Jun. 2013 - Feb. 2016Coordinated enterprise-wide risk assessment exercises
Managed multi-million-dollar international vendor relationship by coordinating a training program Coached & established communication standards to PMs to be succinct
Authored technical requirements for Wealth Management products
CitiFixed Income Software Engineer
Jan. 2012 - Jan. 2012TriBeCa, NYCQuantified how much of the securitized market volume consisted of Citi products for the Head of Risk and Securitized Trading Graphed information collected from multiple databases | C#.Net, SQL, XML, Visio, SSMS, Visual Studio, Excel Products: CMO, MBS, ABS, IO/PO, TBA, JV
Brookhaven National LaboratoryChemistry Research Analyst
Jan. 2010 - Jan. 2010Confirmed hypothesis of Supercritical CO2 effects on reservoir rock for Enhanced Geothermal Systems Utilized National Synchrotron Light Source x14a, Fourier Transform Infrared Spectroscopy.
Brookhaven National LaboratoryPhysics & Data Research Analyst
Jan. 2008 - Jan. 2011C++ Software Development for an electron (Muon) trajectory system to test hardware quality at CERNs (European Organization of Nuclear Research ) LHC (Hadron Collider) https://emilfine.com/electron-trajectory-tracker/ Design and Develop Software with ROOT based C++ Object-oriented programming.
Software takes in multiple data files from DAQ (Data Acquisition System).
Calibrates data, plots into coordinates, applies polynomial fitting, and provides detector statistics.
Brookhaven National LaboratoryOptics / Mechanical Engineering
Jan. 2008 - Jan. 2008Designed and Produced a laser capable of focusing down between 1.0 and 0.1 micron in diameter for testing $100k digital camera sensor candidates for the LSST (Large Synoptic Survey Telescope) https://emilfine.com/micron-laser-research-paper/ Research paper submitted to Intel National Competition | AutoCAD
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