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Work Background
Payactiv SDS-ITCustomer Support Representative
May. 2024Islāmābād, Pakistan• Provided exceptional support to clients regarding Payactiv and UKG Wallet, ensuring high customer satisfaction. • Assisted clients with card administrator portals, enhancing their user experience and operational efficiency. • Escalated complex cases to technical support, facilitating timely resolutions and maintaining service quality.
Touchstone Communications PKSenior Sales Executive
Sep. 2023 - Apr. 2024Pakistan• Engaged with solar companies to establish partnerships, enhancing service offerings for B2B sales. • Developed tailored sales strategies that resulted in increased collaboration opportunities. • Achieved a notable increase in client acquisition within a competitive market, contributing to overall company growth.
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