Palo Alto NetworksSenior Staff Software Engineer
Jan. 2021 - Jan. 2023Remote(Gamma Acq.)
• Developing and implementing new engineering processes to improve team collaboration, resulting in better quality and faster delivery of products.
• Taking ownership of the Data Leak Prevention for Backward Scans product line, which helped customers identify sensitive user data on their SaaS apps, and successfully delivering it to the market.
• Providing engineering support for customer escalations and delivering timely and effective solutions to ensure customer satisfaction.
• Designing and implementing ad-hoc customer feature requests to address specific customer needs, which helped to strengthen customer relationships and drive customer loyalty.
• Developing and implementing new engineering processes to improve team collaboration, resulting in better quality and faster delivery of products. • Led and managed a team of software engineers in developing SaaS security solutions for Atlassian Bitbucket cloud.
• Designed and implemented streamlined onboarding processes and frameworks for new team members, resulting in accelerated productivity and contribution to team goals.
• Collaborated with cross-functional teams, including product management, QA, and DevOps, to drive product roadmaps, prioritize features, and deliver on customer commitments.
• Proposed and implemented innovative projects aligned with company offerings, resulting in enhanced remediation solutions for SaaS security.
• Fostered a positive team culture by coaching and mentoring freshers and new team members.