Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Founder Director
AmbiPalm Health Private LimitedFounder Director
Aug. 2020Hyderabad, Telangana, India
Co-Founder
SDL Soft Tech Private LimitedCo-Founder
May. 2017Hyderabad Area, IndiaCo-Founded SDL Soft Tech Private Limited. We are a BPO and Software Development company working with clients based in India, US, UK and Aus.
LMCE
FlipkartLMCE
Jul. 2015 - Nov. 2018Hyderabad, Andhra Pradesh, India• This was a new department setup by the company to enhance customer experience. • Take measures to increase customer (Internal & External) experience. • Prepared content for Training Interventions for Clients all over India. • Conducted Training Programs for several of our Delivery Hubs on Soft Skills • Managed the Grooming standards of employees at our hubs especially the delivery boys • Sent MIS Reports on a daily basis to the Senior Manager of our department. • Leading a team of Customer Experience Coaches • Handle entire Telengana, Andhra Pradesh and East of India
Training Head - Corporate Alliance
Orion Edutech Pvt. LtdTraining Head - Corporate Alliance
Jul. 2011 - Jul. 2015Kolkata Area, IndiaResponsibilities: Responsible in setting up business in the early stages since it was a new division. Was involved in Business Development for the company. Prepared content for Training Interventions for Clients all over India. Conducted Training Programs for several of our centers on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more. Was involved in Strategy Planning for all over India. Sent MIS Reports on a weekly basis to the GM of Corporate Alliance with regards to Business Development. Was in charge of a project called the HCL-DIBM Project and was heading the course all over India, in which HCL Technologies and Orion Edutech had come into a partnership for. Leading a team of Business Developers who would give business updates on a regular basis. Handled a team of Voice Assessors for the HCL-DiBM course. Generate leads so that business could be expanded. Prepared Proposals for several clients all over India. Conducted workshops for different clients we had a tie up with across India. Head of a project wherein we had a tie-up with the Arunachal Pradesh Government. Headed a team of Business Developers who would mobilize students from the state and get them to Kolkata for training. Was in charge of trainers who would conduct sessions for these students in different trades like Hospitality, Travel & Tourism and Beauty Culture & hair Dressing. Since this was a residential program, therefore took care of the administration of the hostel and their day to day activities. There was a total of 150 students who come in regular batches every 4 months. Involved in Placement of these students in the different industry as per their trades. Took care of Mobilization, Training, Placement and Administration of the entire project as it was my brain child.
Manager - Corporate Training
Orion Edutech Pvt. LtdManager - Corporate Training
Dec. 2010 - Jul. 2011Kolkata Area, India• Responsible in setting up business in the early stages. • Was involved in Business Development for the company. • Was Head of the All India content development team. • Handled a team 16 members that reported directly to me. • Prepared Presentations for Training Interventions for Clients all over India. • Conducted Training Programs for various companies on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more. • Was involved in Strategy Planning for the entire eastern region. • Sent MIS Reports on a weekly basis to Head Office in Delhi with regards to Business Development. • Was a facilitator for many Training Interventions that Planman Consulting conducted for other companies. • Leading a team of Business Developers who would give business updates on a regular basis. • Generate leads so that business could be expanded.
Training Manager
Planman Consulting India Pvt. Ltd.Training Manager
Sep. 2007 - Dec. 2010Kolkata Area, India• Responsible in setting up business in the early stages. • Was involved in Business Development for the company. • Was Head of the All India content development team. • Handled a team 16 members that reported directly to me. • Prepared Presentations for Training Interventions for Clients all over India. • Conducted Training Programs for various companies on Soft Skills, Communication, Team Building, Team Management, Stress Management, Business Etiquette and Grooming, Voice and Accent, Personality Development, Presentation Skills and many more. • Was involved in Strategy Planning for the entire eastern region. • Sent MIS Reports on a weekly basis to Head Office in Delhi with regards to Business Development. • Was a facilitator for many Training Interventions that Planman Consulting conducted for other companies. • Leading a team of Business Developers who would give business updates on a regular basis. • Generate leads so that business could be expanded.

Requests

Touchpoint image
0
Personal Pitch
Elevating Customer Experience
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Leonard on Intch
Customer Service
1782555 people
16
Emcee / Presenter
15
Consumer Insights and Business consultant
16
Project manager
Customer ServiceChat Support
567884 people
15
Project Manager @ CIED BV
17
Senior Customer Success Account Manager @ Amazon
17
Manager @ JFSB Global Private Limited