Kate Mallinson

Customer Service expert

CanadaCustomer ServiceHelp Desk SupportCustomer Success ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality Manager

⸻ With over 15 years of customer service expertise across diverse industries—including hospitality management, commercial aviation, and tech—I’ve built a career rooted in delivering exceptional customer experiences. From managing high-performing restaurant teams to ensuring passenger satisfaction as a flight attendant, and most recently, leading the development and scaling of a customer success team at a growing tech company, I bring a well-rounded, people-first approach to every engagement.

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