IHS MarkitProgram Manager
May. 2016 - Apr. 2020Portland, Oregon Metropolitan AreaLed enterprise projects for knowledge management, digital transformation, and IP innovation, guiding Fortune 500 clients through strategic change management initiatives. As a project management expert, provided global PMO leadership in business process improvement across North America, EMEA, and APAC, and directly led a team implementing 19 machine learning solutions for 10 accounts. Managed financial analysis and service delivery for a $2M portfolio, achieving a 100% customer renewal rate year-over-year. Additionally, served as a strategic advisor to senior executives, translating business cases into actionable requirements and product enhancements.