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Work Background
U.S. Office of Personnel Management (OPM)Human Resources Specialist
Jan. 2024
n/aHuman Resources Specialist
Jun. 2010• Manage workforce development projects to build and add competency assessments, online training courses, program curricula into SuccessFactors’ Learning Management System (LMS) for more than 27,000 user’s in the system. • Project management includes scheduling kickoff meetings, coordinating activities between customer, multimedia, LMS team and management. Train new LMS administrative users in system functionality. • Expert in data mining and developing, preparing, and updating reports from LMS for customers and management on a timely basis. • Answer LMS help desk tickets to resolve employee difficulties in completing online training, developing Individual Development Plans (IDP), or submitting online training requests. • Lead enterprise-wide LMS user’s group, which meets monthly to discuss system capabilities, best practices and enhancement requests.
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