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Work Background
Smartsheet System Developer
Lasko ProductsSmartsheet System Developer
Apr. 2021United States
Business Process Architect
AVI-SPL, IncBusiness Process Architect
Jan. 2020 - Feb. 2021Detroit, Michigan, United States- Team member developing enterprise project tracking platform for Global Accounts PMO. - Supported various internal teams in developing improved project tracking visualization and metrics.. - Developed and managed customer-facing dashboards and portals for Fortune 100 strategic accounts. - Participant in QBR’s and IBR's with primary stakeholders, providing performance metrics and analytics to enhance trusted partner status.
Project Manager / Global Account Operations
AVI-SPLProject Manager / Global Account Operations
Jan. 2013 - Jan. 2020Greater Detroit Area- Initially a hybrid role as Project Manager for a key automotive account while also active in developing operational process improvements. - Smartsheet evangelist since 2013, working with multiple disciplines and teams to develop workflows and support continuous improvement within the enterprise. - Developer of internal analytics, dashboards and project tracking workflows through the integration and consolidation of data from disparate internal systems. - Developer and administrator of customer-facing dashboards and portals for Fortune 100 strategic accounts. - Participant in QBR’s and IBR's with primary stakeholders, providing performance metrics and analytics to enhance trusted partner status.
Pre-Sales Operations / Estimator
BlueWater TechnologiesPre-Sales Operations / Estimator
Sep. 2011 - Nov. 2012SouthfieldOversee processing of incoming Sales Requests for estimates and proposals. Assign Operations resources as needed to develop proposals. Liaise with the Sales team. Develop and implement continuous process improvements to workflow during pre-sale and extending into project execution phase. Identification and reporting of resource utilization and performance metrics. Provide labor resource projections.
Operations Manager - AV System Integration Division
BlueWater Technologies GroupOperations Manager - AV System Integration Division
Oct. 2009 - Sep. 2011SouthfieldResponsible for managing operation of audiovisual integration division including oversight and direction of Project Engineers, Project managers, Installation Technicians, Supervisors, service staff and contract employees. Confirmed that potential projects met company objectives and assisted the sales team in developing accurate scopes of work and equipment lists. Produced accurate job cost estimates. Defined responsibilities of individual members of the operations team. Interfaced with clients as needed to insure project success. Generated extensive reports for senior management.
Account Executive
BlueWater TechnologiesAccount Executive
Jan. 2004 - Sep. 2009
Owner
Slipped Disk (SDI) IncOwner
Jan. 1985 - Jan. 2002Pioneer in non-linear editing and desktop video sales & support.

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