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Work Background
Western Governors UniversityManager, Program Faculty
Nov. 2011RemoteManage 25 mentor team. Responsible for managing performance to improve KPIs in academic progression, retention, graduation, and student satisfaction. Focus on performance management and employee empowerment to increase job satisfaction.
Western Governors UniversityTeam Lead, College of Business
May. 2011 - Nov. 2011Team Lead for MBA Student Mentor Team, assisting PM with team management, performance management issues, retention, academic progression, and new student onboarding.
Western Governors UniversityCourse Mentor, Student Learning, College of Business
Oct. 2009 - May. 2011Provided academic support primarily for undergraduate business programs specifically for law and ethics, business communication, and all marketing courses. Provide academic support for graduate legacy MBA students for the marketing assessment.
Union CollegeCoordinator of Career Planning
Aug. 2007 - Jan. 2010Barbourville, KYManaged office of career planning/development. Worked with students on resumes, practicing interview skills, dressing for success, job fairs, internships, etc. Created the "Clothes Closet" with donated business apparel from professors and staff for student use. Was appointed Treasurer of Spotlight Career Fair committee. Organized MajorFest annually to help undecided majors gain knowledge of the different career paths and degrees offered by Union College - organized meeting space, faculty participation, and set-up. Held annual etiquette training for students to help them learn more about business manners in both formal and non-formal settings.
Kentucky Mountain Housing Development CorporationCFO
Jan. 2007 - Jul. 2007Manchester, KYFocused specifically on annual audit, review of loan application, and information systems management of office data systems. Worked with clients on reaffirming mortgages after bankruptcy. Organized options for health insurance and other benefits packages. Processed employee benefits claims for life insurance. Completed monthly audit, monthly financial statements (balance sheet, income statement, and cash flows), and created budget for 2008 for board approval.
Union CollegeCoordinator of Student Support Services
Jul. 2006 - Jan. 2007Barbourville, KYManaged the SSS grant by providing onboarding to new students vis a vis the student orientation courses, including training faculty/staff for semester course; assisted education technology with reports and data analysis for SSS grant students; designed, organized and procured services for SSS grant participants, including specialized tutoring services and seminar opportunities; developed and procured tickets, transportation, and food for specialized cultural exposure trips twice in the fall and one larger trip for approximately 50 students to an out-of-state cultural location that included a college visit in addition to cultural activities, restaurant experiences, lodging and transportation for five days.
University of the CumberlandsAdjunct Faculty
Jan. 2006 - Dec. 2017Williamsburg, KYTeach online business courses for undergraduate business college, focusing primarily on management principles, entrepreneurship, and ethics.
Union CollegeCoordinator of Upward Bound
Aug. 2005 - Jul. 2006Barbourville, KYManaged the UB grant, providing cultural opportunities for at-risk high school students in all grades; organized college exposure trips; organized monthly meetings with education, cultural and social opportunities; organized 8 week summer residential program, hiring staff, setting up courses with campus faculty, providing support in residential halls, organized food program for reimbursement. Created agenda for cultural trip at end of 8 week program for approximately 70 high school students and chaperones, procuring lodging, restaurant opportunities, out of state college visits, and cultural activities.
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