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Dell TechnologiesSenior Advisor Program Management IT
Mar. 2023Bangalore Urban, Karnataka, India• Program Manager, Scrum Master & Change Manager for 4 Sales tools Applications in Account Insights & Relationship Management product line. • Working with Product owners and be a key plaer in managing the work of multiple scrum teams by maintaining backlogs, facilitating Agile ceremonies and coaching the teams to follow Agile best practices. • Collaborate with product owner on planning, prioritization and sprint/release goals for Scrum team. • Facilitate all sprint ceremonies : Sprint planning , Daily stand ups, Sprint reviews, sprint retrospectives and backlog refinement. • Proactively identify potential interlock areas with highly complex and critical interdependencies between experiences and product lines, guide cross product delivery for large programs. • Establish team capacity, velocity and manage sprint backlog in Jira. • Partnered with product management team on stakeholder communications cross-cutting(interlock) teams progress timelines and roadblocks. • Remove impediments for feature team, identify and manage dependencies get alignment across teams • Working closely with business partner and business SME’s in defining, implementing, testing and deployment of requirements. • EOL program : Responsible for Account Insights & Relationship Management product line applications Infra Structure (Hardware, Software Upgrade & Decommission) accordingly Dell IT governance policy. • Accountable for Application stability & Enhancement, Defect fix. • Responsible for Application change release planning, Scheduling and deployment adhering to Dell Enterprise Release Management Calendar and Release Framework. • Providing timely status reporting over project and escalations as required. • Identify and manage all changes over projects adhering to Dell Enterprise Release Management. • Experienced in ServiceNow implementations(Change, incident management) for issue resolution. • End to End Change management
RLabs Enterprise Services Ltd - Dell TechnologiesSenior Advisor - Program Management
Mar. 2021 - Mar. 2023Project delivery of medium and large sized projects from initiation to completion. • Collaborate with project team, internal and external stakeholders to create project plan, document high level risks/dependencies. • Manage, monitor and report project status/risks/issues to stakeholders in different forums. • Liase with multiple teams involving business analysts, architects, developers, testers and business. • Identify risks and collaborate with needed stakeholders to mitigate risks. • Establish team capacity, velocity and manage sprint backlog in Jira. • Mitigation of recurring changes as standard changes and which are of low risk and low impacts. • Responsible for maintaining and improvising the confluence/share point created for accepting new change requests from business stakeholders and upstream/downstream applications. • Work and track on post warranty issues and change requests and projects with sustenance PM’s for better stability of systems.
TeamLease DigitalIT Project Manager
May. 2019 - Feb. 2021Hyderabad, Telangana, India• Client: Deloitte - Hyderabad. • Executed projects in Tax, Finance Advisory, Risk Advisory portfolios. • Managed multiple technology projects (.net, sfdc, SAP); budget ranging $250k to $1M. • Team of 20 members - FTE: 40% global resources & contractors. • Facilitate daily stand-up calls, track project progress, project status update to business stake holders and Portfolio manager • Work with project team for scope locking, capacity, Sprint and release planning • Adhere to DTTL – GTS: Technology Operating Model ( TOM ) Secure SDLC compliance / governance standards • Communicate sprint, release scope and milestones to all stakeholders. • Facilitate sprint demo and UAT sessions for feedback, bug fixes and sign off.
Dell TechnologiesProgram Project Mgmt Sr Analyst
Jan. 2009 - Sep. 2018Hyderabad, Telangana, India• Scrum Master and Release coordinator for our Dell Sales Application & Salesforce teams • Felicitated product refinement sessions and daily stand up calls to lock scope for upcoming releases. • Clarity Tool and change point (Dell Specific Project Management tool) for allocations of resources to project, hours to resources for time logging and closing the project. • Release planning and coordination with Dell Enterprise Release Management. • Provide weekly project status reports of projects to segment Leadership. • Conducted Release retrospective, communicated and maintained lessons learnt in a dedicated sharepoint and ensured the lessons learnt and best practices are continued.
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