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Work Background
Millennium Residential Inc.Chief of Staff
Jun. 2025
National Asian Pacific American Women's Forum (NAPAWF)Director of People & Culture
Jul. 2024 - May. 2025United States
Amenities HealthChief of Staff
Jul. 2023 - Jan. 2025United States
MicrosoftChief of Staff | NTA Team
Aug. 2022 - Jan. 2023Atlanta, Georgia, United States
LivepeerGlobal Head of People
Sep. 2021 - Aug. 2023Global• Hiring & onboarding: determine needs and operationalize processes and systems to support.
• Employee engagement & culture: work with founders to drive a people strategy and culture that aligns with Livepeer’s core mission and values.
• Payroll & benefits: manage and evaluate how we compensate our globally distributed team + ensure plans are competitive and comprehensive.
• Global People Operations & Compliance: work with our legal partners to ensure that we’re set up and operating at the right balance of compliance and efficiency for our stage based upon global policies and regulations.
• Organization Effectiveness: collaborate with team leads to work through issues, fill gaps, and implement/refine processes when needed to address personnel challenges + Identify where we have skill or experience gaps to anticipate future hiring needs.
• Training & Development: work with team leads to create relevant training materials/sessions for their teams + Work with new managers on people management skills.
• Performance Management & Compensation: foster a culture which encourages open communication and regular feedback throughout the year.
Women Who CodeSr. Manager, People Operations
Sep. 2020 - Sep. 2021Global
WP BuffsHead of People Operations
Sep. 2020 - Dec. 2020United States• Created the first new hire onboarding process and led the team on its implementation. • Implemented the first ATS tool (workable) to help enforce talent KPI tracking.
• Created the company’s first ever employee handbook, including the DEI statement and employee policies such as PTO, social media conduct, paid holiday schedule etc.
Women Who CodeGlobal Operations Manager
Aug. 2019 - Sep. 2020Global
Instructional Connections, LLCInstructional Coach/ Adjunct Professor
Feb. 2019 - Sep. 2020Remote• Teach MBA graduate students HR courses such as compensation & benefits and organizational behavior. • Grade assigned papers, quizzes, exams, course discussions, and assignments.
• Advise students on how to be successful in the course per the course syllabus.
IncluzionChief Recruitment Officer
Jan. 2019 - Jul. 2022Global
Women Who CodeNetwork Operations Manager
Sep. 2018 - Aug. 2019Global• Lead on-boarding and management of global leadership teams – currently 170 contracted volunteers, with an extended team of 400
• Support network operations, including digital and social media assets, and other resources needed by volunteers to deliver program globally • Research community performance and compile, analyze, and report data against performance metrics each month • Create and execute plans to incentivize high performance and align network operations with global policies • Manage logistics and support planning for key events, including annual global developer conference series and regional leadership events • Support change management by reinforcing shifts in policy and programs amongst volunteer community
•Respond to volunteer inquiries and support needs
The Budd GroupTalent Acquisition Consultant
Mar. 2018 - Mar. 2020Global
Braids Weaves & ThingsHR Business Partner
Mar. 2017 - Aug. 2018Greater Atlanta Area• Developed an online recruiting blueprint combining social media marketing and grassroots efforts to identify candidates and secure referrals that was later adopted as the standard company-wide recruitment practice. • Saved Talent Acquisition $560K in less than a year by introducing internal recruitment methods and direct sourcing techniques.
• Negotiated numerous salary and benefit packages annually for both exempt and non-exempt employees.
• Reviewed payroll for quality assurance, provided bi-weekly reporting to process payroll to third party, and managed pay rate adjustments.
• Administered COBRA, 401K, and FSA plans and managed all changes to benefits. • Processed all on-boarding requirements (drug screening, background, credit checks, MVR, e-verify).
• Collaborated with employees and management to communicate various Human Resource policies and procedures, state and federal laws & regulations.
• Responsible for all employee relations and talent management initiatives.
Peoplelink GroupHR Operations & Training Manager (HRBP)
Mar. 2016 - May. 2017Charlotte, North Carolina• Selected to create and lead a company’s first ever vendor/supplier program after proactively pitching a solution to resolve an issue with forecasting contingent workforce spend.
• Collaborated with internal clients in areas that include strategic planning, performance improvement, and project management.
• Oversaw change management, implementation, while maximizing use of VMS technology to ensure optimum, cost-effective, timely and high quality results.
• Responsible for designing, implementing, and conducting the appropriate training for the client/vendor staff, and contingent workers in the MSP program.
• Established new and expanded existing relationships with key stakeholders and engagement managers, within assigned clients to ensure customer satisfaction, while working in tandem with local branch staff to assess profitability of each contractor/subcontractor placement.
RandstadRecruiter (National Strategic Accounts)
Jul. 2015 - Mar. 2016Charlotte, North Carolina Area• Established relationships with consultants, and contractors in specified region(s) or with specified clients, and analyzed candidate information to determine matches between candidates and job openings.
• Submitted qualified candidates to open job requirements, attended site visits to ensure that all clients are operating under federal guidelines.
• Received and investigated inquiries and formal complaints of unlawful discrimination, while monitoring administration of the FMLA, and HIPPA compliance programs to prevent illegal discrimination and to ensure confidentiality of private information, etc.
• Maintained a 98% fill ratio on all open orders, which resulted in conducting intake calls/requisition reviews for other branches.
• Maintained 100% compliance for all employees (tax documents, I-9’s, drug screenings, background checks, credit checks, employment verification, education verification, etc.).
• Added new employees into payroll software, as well as time management software; maintain all records for new and former employees, as well as review payroll for accuracy and provide bi-weekly reporting to process payroll to third party & manage pay rate adjustments.
Columbia Urban League IncHR Business Partner
Jan. 2012 - May. 2015Columbia, South Carolina Area• Managed approximately 10-15 individuals throughout the fiscal year.
• Responsibility and oversight of the Learning Management System to ensure accuracy of training schedules, transcripts, and uploads.
• Responsible for recruiting staff and participants, entering and updating employee action forms, conducting interviews, providing employee administrative support, scheduling & conducting performance reviews, and mandating all organizational structure changes.
• Responsible for training and developing a team of 15-25 members. • Managed and allocated $600,000 budgets for various community outreach, and federally funded programs.
• Planned, coordinated, and instructed workshops, trainings, and events (health fairs, graduations, fundraiser breakfasts, etc.)
• Developed an effective Program and ROI dashboard to understand the overall health of the program and where adjustments are needed.
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