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Work Background
American Office SolutionsIT specialist and Help Desk Support
Feb. 2025United States, JacksonIn charge of overseeing the installation, setup, and management of industry standard copiers/printers. Brands include Kyocera, Lexmark, Sharp, and Epson. Job requires good knowledge of things like networking, subnets, customer service, and software fluency. Also tasked with providing live support for current clients via telephone and computer remitting software, (Quick Assist/Team Viewer). Attention to detail, technical knowhow, and team work skills are required.
The Necto Night ClubBar Back
Mar. 2023 - Jan. 2024Ann Arbor, Michigan, United States•Performed a variety of tasks involved in bar upkeep. Tasks were often urgent and physically demanding. Helped in honing my time management and preparation skills along with boosting physical fitness. Environment also demanded a large capacity for social fluency. •Commended for a good attitude, dedication, and hard work.
Eastern Michigan UniversityInformation Technology Support Specialist
Jul. 2022 - Apr. 2023Ypsilanti, Michigan, United States•Responsible for responding to and handling IT support calls around Eastern Michigan’s campus. •Tasked with imagining newly purchased and refreshed computers for Eastern Michigan staff members and various computer hardware/software repairs.
PC Solutions of Michigan LLCPC and Laptop Repair Technician
Jun. 2021 - Sep. 2021Jackson, Michigan, United States•Accepted customer desktop and laptop systems in store for repairs. •Requested information about software and hardware issues and documented all customer concerns. •Daily tasks included performing repairs on desktop, tablet, and notebook computer systems, tearing down and replacing parts, hardware configuration, software installation and troubleshooting, debugging, system hardening and security, disk cleanup, and updates. •Traveled to local businesses, serviced by PC solutions, to perform tasks such as patching network cables, keeping company machines up-to-date and secure, and fixing on-site computer issues. •Worked here during the summers of 2019 and 2022
MOLLY MAIDProffesional House Cleaner
Sep. 2020 - Dec. 2020Ann Arbor, Michigan, United States•Cleaned customer homes to exacting specifications. Self-disciplined and organized. •Promoted to route leader after one month.
Mata Brothers Construction IncLaborer - Concrete/Construction
Jul. 2020 - Sep. 2020Jackson, Michigan, United States•Prepared appropriate work areas and provided efficient concrete footing for projects. •Operated various construction-related equipment and assisted in debris removal. Learned to work efficiently with a diverse team of skilled laborers to complete concrete construction projects by expected deadlines. •Commended for hard work and punctuality.
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