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Work Background
Recovery Centers of AmericaDirector of Admissions and Utilization
Mar. 2024
CrossroadsDirector of Training and Special Projects
Jan. 2022 - Mar. 2024
CrossroadsManager of Lab Services & Special Projects
Nov. 2020 - Jan. 2022
ComputalogicSupport and Relationship Manager
Apr. 2019 - Nov. 2020Provide operational guidance, education, and training for treatment providers in the Substance Abuse Industry. Provide consultation services to assist with regulatory compliance, best practices, etc.
Crossroads Treatment CentersCorporate Director Of Operations
Oct. 2016 - Mar. 2019Greenville, South Carolina AreaPrimary responsibilities included interpreting federal, state, and local regulations and developing policies, procedures, operation plans, training guidance, and other resources in compliance with regulatory requirements. In addition, I served as the Director of Training and Development, responsible for devising a training curriculum and compliance program for all programs as well as creating a transition process for acquired programs. Specialized Tasks: Devised content for company website, developed first company-wide training curriculum, new center development, assistance with state licensing and applications.
Crossroads Treatment CentersRegional Director
Jan. 2016 - Oct. 2016Greenville, South Carolina AreaKey Responsibility: Ensure proper application of quality and compliance improvement measures across six opioid treatment programs in South Carolina. Achievements: Successfully attained 3-year CARF accreditation programs surveyed during tenure. | Passed all regulatory inspections. | Implemented new leadership and training initiatives in SC.
Crossroads Treatment CentersProgram Director
Apr. 2013 - Jan. 2016Columbia, South Carolina AreaKey Responsibility: Direct oversight of day-to-day operations and implementation of quality improvement measures. Job Functions: Supervise clinical and medical staff in application of policies and procedures. | Monitor program compliance and develop quality improvement plans. | Act as community liaison. | Assist with case staffing
Finger Lakes Addiction Counseling and Referral AgencySenior Case Manager
Jan. 2010 - Feb. 2013Clifton Springs, NYPrimary responsibilities included applying case-management services to clients in various levels of care—Independent Living, Supportive Living, Halfway House, Addictions Crisis Center. Specialized Tasks: Grant Writing, Program Administration, Program Development, Community Outreach
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