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Work Background
TKI - Vanguard TelecomJefe de servicios digitales
Jul. 2023Distrito Metropolitano de Quito, Pichincha, EcuadorLas principales responsabilidades son las siguientes: •Desarrollo de estrategias tecnológicas
•Desarrollo de productos y servicios
•Análisis de la infraestructura tecnológica
•Análisis de Seguridad de la información
•Gestión de proyectos tecnológicos
•Análisis de datos y business intelligence
•Análisis de Desarrollo de software y aplicaciones
•Gestión de proveedores y contratos
•Implementación de nuevas tecnologías
•Análisis y gestión del Cumplimiento normativo
•Gestión del equipo de TI
TKIJefe de tecnología y Servicios Digitales
Jul. 2023Distrito Metropolitano de Quito, Pichincha, EcuadorLas principales responsabilidades son las siguientes: •Desarrollo de estrategias tecnológicas
•Desarrollo de productos y servicios
•Análisis de la infraestructura tecnológica
•Análisis de Seguridad de la información
•Gestión de proyectos tecnológicos
•Análisis de datos y business intelligence
•Análisis de Desarrollo de software y aplicaciones
•Gestión de proveedores y contratos
•Implementación de nuevas tecnologías
•Análisis y gestión del Cumplimiento normativo
•Gestión del equipo de TI
QTGCRDChief Information Officer
Aug. 2019 - Jul. 2023QuitoMain responsibilities: • Manage comprehensive technology governance
• Implement digital transformation projects
• Act as a cross functional change manager
• Optimize the digital customer experience
• Optimize BAU IT processes
• Manage the IT budget
• Manage staff (hiring staff, performance evaluation, formulation of training plans, etc.)
• Manage IT providers Key achievements: • Creation of the PMO with the Project's Portfolio Management Model • Creation of LAN corporative • Propose an Operational Efficiency Program with a target bag of 400K
• Creation and implementation of an efficient financial model of technology asset management • Creation of a new IT service unit • Creation of the IT Helpdesk • Creation of a new IT security operating structure • Stabilization of the BAU IT
• Implement a new hybrid IT architecture
Zurich Insurance Company LtdManager of Business Transformation
Apr. 2018 - Aug. 2019QuitoMain responsabilities: • Lead company transformation initiatives. • Manage the Project Portfolio (Strategy, Tactical, Transformation, Regulatory). • Execute Business Capability Assessment. • Execute Building Block Assessment. Key achievements: • Creation and implementation of a new operational project management model • Implementation of the Blue Ocean Strategy evaluation model • Implementation of Business Capability Assessment
QBE InsuranceIT Director & PMO
Nov. 2013 - Apr. 2018EcuadorMain responsabilities: • Act as a link between local business and IT Regional Latam and Asia Pacific • Contract for the acquisition of IT goods and services. • Administration of IT providers • Coordination, planning, control and monitoring of strategic projects from the PMO. • Quality management in software development / customization projects. Key achievements: • Implementation of efficiencies with an annual savings of $ 246,370.04. • CAPEX / OPEX savings of more than 50% due to renegotiation of contracts with vendors.
• Implementation of a new outsourcing scheme for the development of critical applications. • Implementation of the BCP / DRP. • Implementation of the Project Office (PMO). • Implementation of the service table of the BPM provider.
National Telecommunications Corporation E.P.IT advisor
May. 2012 - Nov. 2013EcuadorMain responsibilities: • Evaluate the infrastructure with the production, systems and supplier management for BSS & OSS. • Manage the macro risks of the projects within the program. • Advise vertically and horizontally to the business lines impacted by the program and its projects. • Training in Project Management according to the PMI Key achievements: • Define high level interoperability arquitecture with all technical stakeholders
• Implementation of an internal process of control and monitoring of suppliers. • Implementation of the document manager for project documentation. • Obtaining comprehensive training for the entire program team, allowing them to have a common language in project, risk and supplier management. • Commissioning of the International Interconnection Project
Tata Consultancy ServicesIT Engineer
Jan. 2009 - Dec. 2012Main responsibilities: • Lead the collection of functional information on projects. • Implement the requested technical functionalities. • Analyze the architecture and the impact of changes in the systems of the assigned projects. • Manage the change of applications in versioning to test and production of systems. • Review with UAT the progress of the tests and the pending tasks. • Coordination of meetings with teams from other areas about the project. Key achievements: • Design arquitecture solutions with all technical stakeholders
• Compliance with time and cost objectives in the assigned projects.
WTS ISPHead of systems
Jan. 2007 - Dec. 2009Main responsibilities: • Manage the NOC • Manage the Implementation of new IP services • Plan the external plant facilities • Manage the technological infrastructure • Manage the changes in the ERP system • Manage the backups of the database Key achievements: • Implementation of the external and internal plant infrastructure. • All telecommunications services for massive and corporate clients were implemented. • Implementation of the main datacenter.
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