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Work Background
TechpaceInformation Technology Project Manager
Jun. 2025Doha, QatarConsultant with MOPH
Mondelēz InternationalS4 o9 Business Process SME-STP
Jan. 2025 - Jun. 2025Mumbai, Maharashtra, India• Conduct global SAP S/4HANA projects, ensuring seamless integration of STP (Source-to-Pay) processes across multiple regions while aligning with corporate objectives.
• Identify business needs, evaluate emerging SAP technologies, and implement scalable digital solutions to enhance operational efficiency and future-proof IT infrastructure.
• Oversee end-to-end project lifecycle, managing budgets, timelines, risk mitigation, and resource allocation to drive on-time, high-quality delivery.
• Act as a subject matter expert (SME) in procurement automation, compliance controls, and supplier management, ensuring adherence to industry best practices.
• Collaborate with C-level executives, IT teams, vendors, and regional leads to develop customized SAP solutions that enhance business workflows and system performance.
• Optimize source-to-pay workflows by leveraging SAP Fiori, SAP Ariba, and third-party system integrations, driving automation and cost savings.
• Work closely with Organizational Change Management (OCM) teams to develop training programs, stakeholder engagement plans, and adoption strategies for SAP S/4HANA rollouts.
• Utilize expertise in SAP ECC and S/4HANA configurations, ensuring smooth data migration, process automation, and compatibility with existing business applications.
• Deliver measurable results, including cost reductions, improved procurement cycle times, enhanced system stability, and increased user adoption rates through continuous optimization.
Mondelēz InternationalDigital Capability Manager
Jun. 2023 - Jan. 2025Mumbai, Maharashtra, India• Spearheaded the development of an enterprise digital hub portal, driving a 20% increase in adoption and enhancing digital skills proficiency by 15%.
• Designed and executed a cost-saving insourcing strategy for digital hub support, reducing maintenance expenses by 25% while improving service efficiency.
• Transformed global leadership programs by leveraging data-driven insights, leading to a 27% rise in engagement and a 15% boost in certification completion rates.
• Managed and executed global digital strategy programs and products, overseeing budgets exceeding $1 million while ensuring strategic alignment.
• Led the optimization of five learning platforms, enhancing user experience and engagement by 40% through targeted improvements.
• Developed and deployed a Power BI learning scoreboard dashboard with ETL integration, increasing training completion rates by 20%.
• Designed and launched over 10 AI-powered digital capability courses, integrating learning maps, prototypes, and automation tools to enhance training impact.
• Tracked Objectives and Key Results (OKRs) to measure program success, ensuring continuous improvement and scalability.
Mondelēz InternationalGlobal Solution Owner
Apr. 2023 - Jun. 2023Mumbai, Maharashtra, India• Oversaw the end-to-end integration of Corporate Services applications, ensuring seamless deployment and adherence to enterprise IT standards.
• Directed a global IT program managing over 100 applications across four regions, optimizing system interoperability and business efficiency.
• Partnered with finance and strategy teams to enhance IT roadmaps and budget planning, leading to a 15% revenue boost and 21% cost savings.
• Eliminated redundant legacy systems and introduced modernized applications, cutting IT operational costs by 25% while improving system performance.
• Led risk assessments, data privacy and legal compliance audits for GDPR regulations, proactively reducing potential security vulnerabilities by 40%.
• Spearheaded improvements in plant access control systems, collaborating with cross-functional teams and vendors to strengthen security measures.
• Managed the development and deployment of advanced technology dashboards for Real Estate and Global Facility Management, enhancing data-driven decision-making.
Mondelēz InternationalIT Program Manager and Global Solution Expert
Jul. 2019 - Apr. 2023Mumbai, Maharashtra, India- Manage ITS applications to support the global and regional goals of the Corporate Services organization across plants and offices in 4 regions globally by coordinating application details across various stakeholders.
-Work with Manufacturing and Facilities to govern new to Corporate Services applications and retirement of legacy applications to reduce ITS spend on applications.
-Translate business needs into functional requirements. Define what the capability must achieve including how to measure success.
-Investigate current applications without ITS ownership across Facilities Management and Manufacturing that should be assigned to Corporate Services and ensure applications details are structured.
-Create and maintain plans to best enable longevity and performance of systems architecture and deliver key business drivers.
-Implement best practices to continually improve performance of solutions
-Collaborate with the relevant partners and stakeholders to ensure project and operational performances
-Collaborate on the road map and alignment of budgets with business stakeholders at the global and region level
-Work with globally distributed, cross-functional teams to understand new business requirements/gaps and design new solutions.
-Help the business understand system impacts to process improvements and changes
- Work with external partners to implement new functionality according to business requirement
Lower TCO for area by application retirements
Mondelēz InternationalIT Project Manager
Sep. 2018 - Jun. 2019Mumbai, Maharashtra, India• Directed the planning and execution of key Service Operation Projects, driving a 33% improvement in overall service performance.
• Spearheaded an AMS ticket reduction initiative, successfully decreasing ticket volume by 40%, leading to $250K in annual cost savings.
• Partnered with ITS Hub teams to define and refine KPIs, boosting productivity by 20% and improving customer satisfaction by 7%.
• Established a governance framework for leadership and regional hubs, enhancing process transparency and driving a 9% efficiency gain.
ExperianProduct Project Manager
Jan. 2017 - Sep. 2018• Led end-to-end product planning and execution for the digital lending journey, driving the successful management of Decision Analytics software.
• Managed 10+ client-facing implementations for Decision Analytics, adhering to SDLC and Agile methodologies, delivering solutions on time and within scope.
• Delivered a major NBFC project within the scheduled timeline, achieving a bonus/profit of INR 4 lakhs and strengthening client relationships.
• Facilitated seamless cross-functional collaboration, ensuring smooth communication between internal teams and clients for efficient project integration with software products.
EYSAP SOLMAN PM - Change and Release Manager( client : Unilever)
Jan. 2016 - Jan. 2017Bengaluru Area, India- Tools used - Clarity , Global PMO approach , Remedy , CMDB , sharepoint, MS office , Skype
-Methodologies - Prince 2 and Agile approach
- Manage the Business Operations for Global Landscapes -Tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers. -Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
- Collaborate with team member on the changes and the new requirements to be implemented - Plan and monitor the on boarding of Business Operations - SAP Global Charm
- Built and Setup an edn to end validated process for authorization of actors in SAP Global CHaRM
-Consolidation of end users and providing authorizations as per roles
- Consulting on the feasibility study of requirements to be implemented
-Conduct multiple training sessions on the Global C Harm process and tool built on SAP SOL MAN
- Prioritization and Monitoring of the changes and the bug fixes - Change Request and Change Documents created for non-transportable project requests
- Create and cascade communications for the release of Global C Harm
- Performing incident management and track the incidents raised for PGLS and get them implemented
-Develop and maintain project plans and reporting documentation as necessary to ensure timely communication , sign off and successful delivery of assigned projects
- Designed the communication strategy , training strategy , plans and deliverable required for communication and training
- Deployment planning, management and transition to live operation
EYDemand and Portfolio Manager - Enterprise and Technology Solution( Client : Unilever)
Jan. 2014 - Dec. 2015Bengaluru Area, India-Delivery of over 50+ application on Airwatch MDM services post validation of deliverables Along with print services
-Collaborated with other team members on special projects and events. Delivered exceptionalservice by greeting and serving customers in a timely, friendly manner. Handled and
distributed all incoming and outgoing mail.
-Build credibility, establish rapport, and maintain communication with stakeholders at
multiple levels, including those external to the organization.
-Provided business consulting, knowledge expertise in performance management
methodologies, solution's in Application Management, process assessment work, and the application of technologies to business.
-Direct the coordination of all implementation tasks involving third party vendors as well as
provide consultation to clients on system implementation.
-Executed and maintained project management processes and disciplines in the areas of:
project schedule and quality management; communications management; human resource
management; cost management; procurement management; change
management.
-Methods and techniques associated with planning and monitoring progress of projects.
-Creation and ownership of Risk, Issues and Dependency register impacting the Platform.
-Drive discussions and prioritisation of escalated issues risks.
-Key stakeholder relationship management of the key interfaces to relevant governance boards, IT management and business contacts.
-Be the control point for tracking, monitoring and actively managing issues, mitigating risks
EYBusiness Intelligence Consultant and PMO
Jul. 2013 - Dec. 2013mumbai area, indiaWorking as a Qlikview Technical Consultant(Business Intelligence) for a variety of business applications. - Experience in complete project life cycle including documentation, analysis, and development and testing. - Experienced Qlikview developer- the pioneered in-memory Dash boarding tool. - Having good knowledge on performance techniques and error free reports. - Extensive knowledge on reporting using various kinds of Data.
- Good hands on experience in optimizing the reports, queries.
- Good working knowledge on creation reports using various data providers
Understanding the Requirement Specifications - Designed various types of reports with Complex Formulas, Custom Functions - Designed reports with conditional formatting, Sorting and Running Totals, Variables, Arrays - Designed the Scheduled reports based on conditions and designed report with Alerts and Parameters - Unit Testing and Performance Tuning of all the report in order to reduce the execution time required for generating these reports and thereby improving the overall speed of execution and performance of the reports - Performance improvement of the SQL/reports by creating optimized queries - Built low cost data flow diagramming tool to provide a visual design of work flow
Bohiyaanam Talent SolutionsSoftware Developer Intern
Nov. 2012 - Jun. 2013Complied Functional requirements and contributed to the development of the prototype using a specific architecture
- Contributed to the GUI of the platform
- Also gaining knowledge and practice implementing the streaming servers oriented with the streaming of the media files on cloud
- Participated to user acceptance testing
- Developed user documentations and created final reports
Saarloha Advanced Materials Pvt. Ltd.Software Developer Intern
Mar. 2010 - Jul. 2010Pune Area, IndiaOracle based development-Internship Analyzed and determined the business and functional requirements of the client.
- Mapped requirements to the software.
- Complied Functional requirements and contributed to the development of the prototype.
- Designed table using PL/SQL and MySQL and applied table constraints. Developed graphical user interface (GUI) which meets clients requirements.
- Participated to user acceptance testing. Generated test plans and unit test cases. Worked to create an initial feasibility report.
- Developed user documentations and created final reports.
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