Leading Jewelry BrandLead Trainer (on contract)
Oct. 2024 - Feb. 2025Karnataka, India• Conducted New Hire Training (NHT) :- Delivered Level-1 (brief introductory sessions) and comprehensive Level-2, ensuring rapid onboarding and skill assimilation.
• On-the-Job Training (OJT) :- Visited 38 Stores of Client, to train Staff on operational processes and sales strategies.
• CRM & Device Training :- Provided process training for CRM on Salesforce and device/software systems, including refresher sessions.
• Collaboration & Strategy :- Worked closely with the leadership and sales teams to design and execute strategic learning initiatives, measuring training impact, and preparing performance reports.
• Technical & Soft Skills Utilized :-Leveraged MS Office tools, public speaking, and strong communication in English and Kannada, to drive training excellence.