AmazonProxy team lead
Mar. 2025Coventry, England, United Kingdom• Lead daily prep operations by managing an average volume of 9,000 units, ensuring adherence to FIFO (First In, First Out) principles and minimizing pallet dwell time by reducing backlog by 25% over peak periods. • Lead a team of 12 associates across multiple functions: 8–9 direct task associates, 2 indirect task, and 1 ATAC associate, dynamically adjusting headcount to align with fluctuating workflow and SLA demands (48 hours CPT) • Managed associate’s safety and productivity barriers, by proactively resolving bottlenecks in coordination with cross-functional teams including RME, Flow, and Safety teams. • Drove a culture of safety and compliance by submitting 99% accurate safety audit reports daily. • Acted as the key point of contact during flow meetings, delivering shift-critical updates with senior level management • Ensuring visibility, transparency and alignment across all stakeholders, ensured regular departmental updates to the Group Flow Teams.