Sitel GroupCustomer Service Representative | Abbott Diabetes Care
May. 2018 - Mar. 2019Warsaw, Mazowieckie, Poland• Provided compassionate support to users of the FreeStyle Libre glucose monitoring system. • Assisted with device setup, troubleshooting, product inquiries, and account-related concerns. • Collaborated with patients, caregivers, and healthcare professionals to enhance user experience. • Developed skills in medical device support, patient-centered communication, and HIPAA compliance.