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Work Background
StruXure PNWService Coordinator
Feb. 2023 - Jun. 2025Spokane, Washington, United States• Managed Service Department schedules for Progressive Screen and StruXure systems across multiple regions. • Coordinated service visits with homeowners and contractors, ensuring timely communication and seamless operations. • Enhanced customer satisfaction and operational efficiency, contributing to a positive company reputation. • Developed strong organizational and communication skills while working in a fast-paced environment.
StruXure Outdoor of WashingtonCustomer Experience Specialist | Installation Scheduler
Feb. 2023 - Dec. 2023Spokane, Washington, United StatesAs the Customer Experience Specialist, I ensure that all customers are communicated with throughout their projects. I update them on production status and installation status as well as schedule all installations and repairs that are needed. My additional duties include managing the schedule for installations, repairs, and any additional work that are installation teams need to complete and coordinating with our Regional Install Manager, Warehouse Manager, Screen Coordinator, Intake Specialist and Permitting Specialist to ensure all jobs run smoothly and efficiently.
Foothills Lincoln MazdaInternet Sales Agent
Sep. 2022 - Feb. 2023Spokane, Washington, United States
United States Air ForceInflight Refueler
Jan. 2018 - Jan. 2023Spokane, Washington, United StatesAs In-flight Refueler: Troubleshoot aircraft systems in flight and on the ground using checklists. Transfer fuel to assets midair. Supervise the onload, offload and securing of cargo on the aircraft. Complete documentation for fuel transferred, cargo airlifted and/or materials used. As Safety Representative/Manager: Maintain all safety standards inflight and within the unit. Conduct weekly safety inspections to ensure safe workspace for all coworkers. Participated and managed quarterly and annual safety inspections for the building. Complete and file all safety forms for any and all accidents/incidents that occur in and out of workplace. Train members on safety standards and practices.
Atwoods Ranch & HomeStihl Technician
Oct. 2016 - Dec. 2017Greenville, Texas, United StatesExecute diagnostics, troubleshooting and evaluations on all broken equipment and perform any needed maintenance. Processed all maintenance records and performed repairs on over 45 items per day. Assisting customers with selection of Stihl product that best suits their needs. Teach all new customers how to operate their new equipment.
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