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National Account Director, Walmart US & Canada
Jiawei Lifestyle (Tzeng Shyng)National Account Director, Walmart US & Canada
Jun. 2021
Business Development Manager, Walmart U.S. and Canada
Jiawei Lifestyle ( Tzeng Shyng )Business Development Manager, Walmart U.S. and Canada
Apr. 2017 - Sep. 2021Bentonville, ArMy responsibility as a Business Development Manager is a cross-functional position, within sales and product development for existing and new business with Walmart. I am responsible for Walmart US ( D09 & D74 ) & Walmart Canada sales, maintaining competitive market surveys, product development. Identifying opportunities within existing business and new business opportunities while providing customer support. I have increased growth with in the U.S. market within 2 new departments to additional $7 million [ in 4 years], I am also responsible for all of Walmart Canada: I have increased growth through the Canada market from $300k to $9 million [ in 4 yrs] on track to do 10-12 million with landing additional modular programs for 2021. Honors: Supplier of Year 2020 - Walmart Canada ( Hard ) Additional Responsibilities: • Research trends, market intelligence and provide tangible information based on research • Create Trend Boards, market surveys thru competitive store visits and trade show participation • Pro-active suggestions based on findings • Work on maintaining tracking logs and communication thru approval processes • Analysis and dissection of key data/ information into actionable items • Provide support and analysis for Walmart Line Reviews and other relatable sales presentations • Manages several different departments within Walmart U.S. and Walmart Canada • Primary focus on driving sales and profits through industry knowledge and technical expertise • Collaborate with domestic facilities and overseas manufacturer • Import and Domestic experience • Detail Oriented • Excellent communication skills- written and oral • Independent decision making ability • Self-Motivated and Entrepreneurial mind set • Ability to work in team environment • Retail Link Experience • PLM/ Product Offer / IDM experience a plus • QMS / Quote Management • Direct communication with Walmart HQ
Sales Support Manager: Walmart US and International
IDC WestinghouseSales Support Manager: Walmart US and International
Apr. 2016 - Apr. 2017Bentonville, Ar* High Level Retail Link reporting; MABD, Fill Rate, Scorecards, POS tracking by item, Item traits, and item inventory, etc. * Work closely with in-house Import Department to ensure timely transmission of all customer purchase orders to overseas factories in China * Work with Sales Managers to collaborate cross functionally to build programs and resolve customer issues * Generate customized client quotes within margin and retail requirements * Manage all steps of item creation and maintenance both internally and within Walmart system * Order Management / Line Review Preparations / Building Power Points * Create and maintain customer program information pertaining to co-op accruals, commissions, payment terms, defective allowances, freight terms, and any other element that may be relevant * Meeting challenging deadlines for Walmart US and International * Contact customers proactively to advise of shipment information and/or to gather information necessary to process orders thoroughly * PO maintenance; Line & PO Cancellations * Communicate and interface with customers concerning their needs, to include: orders, returns, shipments, products, and information * Manage internal import item process, including containerization of purchase orders received * Receive and process requests and orders from customers via e-mail, fax, phone Web, EDI, and other electronic files transfer methods. Requests must be processed in a timely and accurate manner utilizing established procedures and process. * Primary contact for all customer quote and item creation processes * Complete customer item setup sheet: Walmart US and International * Maintain customer contact sheets and profiles * Strong communication skills- I am able to communicate /interact with all levels if management as well as customers * Time management and organizational skills, including ability to manage multiple projects * WERCS / CTL / Ethical Sourcing
National Account Coordinator- Walmart Sales
Maurice Sporting GoodsNational Account Coordinator- Walmart Sales
Aug. 2011 - Apr. 2016• Enter and manages team expenses • Data Sync / Item Creation / Online Item File • Create, maintain and run daily/weekly/monthly reports including budgets, scorecards, promotions, and pricing. • Managing first of the month reports • CTL; Managing a $100,000 (+) budget / WERCS • Run reports in Retail Link regularly including MABD, Fill Rate and Scorecards. • Manages Office: Expenses/ Supplies/ etc. • Preparations for Buyer Line Reviews / Power Point Presentation • Branch Coordinator for Maurice Cares • Event Planner- Vendor Summit, Team Offsite, Sample Sales and Team Events • Manage office sample budget • Comp shops • Travel Coordinator- Managing Travel budget • Trains New National Account Coordinator / ADP / Payroll • WM Ethical Sourcing Project they implemented in April 2012, managing 400 + vendors, WM Ethical Sourcing team, and 4 Audit companies to meet a deadline of Nov.1 • Submitting Fact Sheets • Perform a range of administrative and sales support responsibilities and implement related efficiencies that result in improved service and account performance, as well as enhanced credibility with the customer • Coordinate new store openings with customer contacts, account team members, MSG corporate departments and the Field Sales organization • Assistant to VP, Walmart Sales US • Price Changes • Oversees Customer Claims- WM
Office Manager
Swisher InternationalOffice Manager
Nov. 2009 - Aug. 2011Rogers, Ar*Pull reports from Retail Link daily *Scorecard: Wal-Mart & Sam’s Club *Co-Managed Data *SWAS *Create spreadsheet and compare that information to TY and LY data *Update running total of MPT information, that includes Fill Rate and Dev Stand % & MABD * Look for missed sales opportunities in Wal-Mart & Sam’s Clubs * Market Basket * Liaison between the Wal-Mart & Sam’s Club to correct any problems at store level * Item Creation/Item Request * Keep detail log of store and club phone log * Responsible for any and all office duties * Set up or Revoke and Membership cards, pertaining to Swisher associates * Compile monthly reports for specific clubs (Pick Up Clubs) * Works side by side with NAM * Prepares Sales Reviews for 16 Zones, with region, territory and club breakdown financials * Build Data and Movement reports by club and item specific for NAM * Correspond to all field associates when club or store has problems with product * Item Performance Review *Analysis Wal-Mart and Sam’s Club movement reports * Very Attention to Detail / Organized/Follow Up * Ensuring all clubs and stores have the proper product according to the surrounding demographics * Customer service internal/external customers * Works with little to no supervision
Regional Assistant / Buyers Assistant / Grant Coordinator
WalmartRegional Assistant / Buyers Assistant / Grant Coordinator
Mar. 2004 - Jul. 2007
Teller / Call Center Rep
Arvest BankTeller / Call Center Rep
May. 2000 - Jul. 2004Bentonville, Ar

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