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Work Background
The SwitchSenior Project Manager (maternity cover)
Jun. 2023 - Jan. 2024- Co-managed a team of four staff members to achieve targets aligned with charity strategic priorities and reporting to the Deputy CEO. - Managed two direct reports, offering consistent support, setting goals, and conducting performance evaluations. - Served as Deputy Safeguarding Officer, ensuring adherence to under-16 safety standards in community initiatives and internal/external stakeholder interactions by handling safeguarding incidents in collaboration with the charity CEO.
The SwitchProject Manager
May. 2021A charity that facilitates positive engagement between education and employers, helping businesses to give back and enabling young people in Tower Hamlets to fulfil their potential by aspiring to life-changing careers. *** - Cultivated professional relationships with hundreds of external stakeholders such as Lloyd’s of London, J.P Morgan and Clifford Chance. - Achieved an ambitious project growth target which increased by 300% through understanding various stakeholder needs, tracking lessons learned, and influencing a strong network of contacts. - Successfully delivered three complex, time-sensitive programmes at scale, implemented strategies to ensure targets were achieved, collaborated with charity partners, and monitored a budget of £400,000. - Led a multifaceted team with members at different levels of seniority to achieve an initiative created by J.P Morgan to engage 500 young people across four London boroughs to re-engage with their education and personal development after the pandemic.
The SwitchSenior Project Coordinator
Jun. 2017 - Apr. 2021- Developed the charity's flagship mentoring programme. - Facilitated and designed career-related workshops and training for business volunteers and secondary school students. - Hosted live webinars with corporates for hundreds of students as a response to continued career education during the pandemic.
The SwitchProject Coordinator
Feb. 2016 - Jun. 2017London- Managed community impact initiatives by maintaining resources and updating the CRM database. - Supported employability projects through content creation. - Conducted workshops for corporate volunteers to facilitate workshop delivery.
The ChallengeNCS Sales Coordinator
Dec. 2013 - Oct. 2015London, United KingdomA charity that provides a government funded youth and community summer programme known as National Citizen Service for 15-17-year-olds to push themselves, find their paths and give back to their communities whilst developing teamwork, communication, and leadership skills. *** - Recruited thousands of young people from all walks of life onto the summer programme through engaging assemblies, workshops, and sales calls. Received weekly recognition for the quantity and quality of calls made, often took the initiative to connect with French and Spanish-speaking customers in their language which would increase sales. - Conducted competitor analysis research to tackle the barriers that prevented my team from achieving targets, this research resulted in a 50% increase in the number of young people recruited and allowed the team to exceed targets the following year. - Received recognition and an award from the CEO for playing a pivotal role in the sales department and constantly going the extra mile.
UK Community FoundationsResearch Intern
Jul. 2013 - Sep. 2013LondonSelected for a SME work experience scheme organised by UCL Advances and was offered an 8-week internship as a research intern at the charity, UK Community Foundations - the umbrella organisation for UK grant-making trusts and foundations. *** - Research into the development of social finance within the network of the community foundations through phone calls and questionnaires. - Competitor analysis research. - Evaluation of the Surviving Winter project. - Invited to attend their biennial conference in Bristol meeting leaders in the charity sector.
University College LondonStudent Ambassador
Jan. 2013 - Jun. 2013- Led university campus tours for prospective students and parents. - Facilitated discussions and activities for secondary school students about UCL and higher education. - Supervised 50 Year 9 students from various schools in London on UCL Horizons’ pilot Year 9 Summer School programme during half term.
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