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Work Background
Self EmployedSelf Employed
Apr. 2025United States
Bingham Memorial HospitalPFC
Aug. 2018 - Jul. 2022Validate insurance, potential prior authorization needs, and patient accounts for procedures to optimize billing accuracy Run surgery reports to review and check for validation note accuracy Run reports for self-pay patients admitted to the ER Follow up with patients regarding billing account and payment arrangements Work with patients on payment options, payment plans, financial assistance, and charity applications where applicable Follow up on any/all patient accounts in process of insurance for ER admission, additional authorization for extended stay procedures, and discharge summary submission Create estimates of potential patient responsibility owed for procedures, after insurance claim is processed Maintain work relationships and contact information across multiple clinics to optimize patient service When work is audited, receive 94% accuracy rating
FreemedOffice Manager
Feb. 2016 - Aug. 2018Managed multiple people under me for tasks and evaluations necessary to the office’s function Developed presentations for community outreach meetings/events Compiled requested report data for a monthly board meeting review of office function Ran weekly reports for patient medication refills under enrolled patient assistance programs Developed new office protocol to maximize office efficiency Trained people under me in computer technique, specialized software, and new file protocol
T & T ReportingOffice Associate
Sep. 2015 - Jan. 2016Answered office phones Set calendar appointments for multiple schedules Answered all required email correspondence Filled all specific orders of transcripts and exhibits to requesting law firms Built any needed packaging of requested transcripts and shipped them to appropriate requesting offices
Elite Auto SalesSecretary
Apr. 2015 - Jul. 2015Answered phones Filed paperwork Submitted paperwork to DMV, as needed Submitted financing requests to Banks Checked in keys from processed vehicles
Century LinkCall Center Representative
Aug. 2014 - Mar. 2015Dealt with any billing questions and/or problems Resolved customer concerns Submitted multiple orders per account, as needed Submitted new product orders Scheduled Technician installation times for requested repairs
Valley Agronomics, LLCAdministrative Office Specialist
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