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Work Background
Virtual Assistant
R3 Stem CellVirtual Assistant
Mar. 2024 - Feb. 2025New Delhi, IndiaMy responsibilities include initial lead contact, setting up consultations, sending over quotations, follow up with patients, clarifying their queries about Stem Cell therapy and its efficacy and scheduling regenerative procedures in the clinic
Virtual Assistant
R3 Stem CellVirtual Assistant
Mar. 2024 - Feb. 2025New Delhi, Delhi, IndiaHi there, I am thrilled to apply for the Virtual Assistant / Customer Service Agent position at your esteemed organization. With my experience at R3 Stem Cells, a globally recognized healthcare brand, I honed my skills in managing patient inquiries, coordinating appointments, and delivering exceptional serviceโ€”skills that align seamlessly with the requirements of this role. At R3 Stem Cells, I successfully: 1. Responded promptly to client requests via phone, email, and chat, ensuring their concerns were addressed efficiently. 2. Managed appointment scheduling and rescheduling while collaborating with healthcare providers to avoid conflicts. 3. Maintained accurate and confidential patient records, demonstrating my attention to detail and adherence to data privacy protocols. 4. Assisted in billing processes, including resolving discrepancies and handling payment plans, all while maintaining a compassionate and professional demeanor. These experiences, combined with my fluency in English and commitment to patient satisfaction, make me confident in my ability to contribute positively to your organization. I thrive in fast-paced environments, excel in multitasking, and take pride in fostering trust and rapport with patients to ensure a smooth and positive experience. I am passionate about the opportunity to bring my healthcare customer service expertise to your team. I would welcome the chance to discuss how my skills and experiences align with your needs in more detail. Thank you for considering my application, and I look forward to the possibility of contributing to the success of your clinic. Regards & Thanks P. Maria Sundara Raj
Translation Specialist
Indian Oil Corp LimitedTranslation Specialist
Jun. 2022 - May. 2023IndiaI worked in a translation project for IOL's employees' training modules among other things running between June - December 2022
Freelancing
Freelancer (IT) Writer, Translator, TranscriptorFreelancing
Mar. 2018 - Jan. 2021
7+ y Linguist (Eng/Tamil), Content Creator, and VA
INDIVIDUAL - Linguist & Writer7+ y Linguist (Eng/Tamil), Content Creator, and VA
Aug. 2017Nagercoil, Tamil Nadu, IndiaWith 7+ years of expertise in English-Tamil translation, I deliver precise, culturally nuanced translations, proofreading, and subtitling. As a content writer, I craft engaging, well-researched articles tailored to diverse audiences. My experience as a Virtual Assistant includes a year in the healthcare industry, managing operations efficiently and providing seamless administrative support. I combine linguistic mastery, creative storytelling, and organizational expertise to enhance business success.
Administrative Officer
Various CompaniesAdministrative Officer
Aug. 1983 - Mar. 2023Chandigarh, IndiaWorked in various roles as Administrative Officer handled departments like Warehouse Management & Logistics, Client's Service & Support, Project Management, Sales & Marketing Department, Business Development, Warehouse and HR Management. Industries Worked: Manufacturing Sector Consumer Durables, IT Companies, and Healthcare

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