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Work Background
Doctors Choice PharmacyOperations Manager
May. 2020 - Jan. 2022St Thomas, US Virgin Islands
HOUSING AUTHORITY OF THE CITY OF DAYTONA BEACH Procurements and Special Projects Manager
Nov. 2019 - Apr. 2020Daytona Beach, Florida, United States• Manages the administrative aspects of procurement to include solicitations, vendor outreach, bid openings, execute, and oversee contracts, prepares reports, board resolutions, power point presentations and other related data.
• Collects data and prepares reports for HUD and PHA including Capital Fund expenditures
• Provides oversight, planning and oversees building conditions, repairs, and tenant needs.
• Review submissions by design professional, contractors, developers, municipal parties regarding project information. Prepare communication as required to a variety of stakeholders, entities providing permits, reports and other necessary administrative activity.
• Prepare and review budgets related to procurement and facility management.
Frontier CommunicationsCustomer Service Specialist
Apr. 2019 - Oct. 2019Deland, Floridacall center for inbound calls from existing Frontier customers.
Odom’s Oasis PoolsOwner/Operator
Jul. 2016 - Mar. 2019Tampa, Florida, United StatesResidential/Commercial pool cleaning/small repairs.
Florida Department of Children and FamiliesSun Coast Regional Contract Service Managing Supervisor
Nov. 2014 - Apr. 2016Tampa/St. Petersburg, Florida Area• Developed and implemented contract management and monitored policies to ensure efficiencies, even-handed treatment of vendors and vendor accountability.
• Ensured that all procurement and contract management activities are conducted in compliance with Florida Statutes, the General Appropriations Act, state and federal rules, applicable codes of ethics and instructions from the Governor.
• Maintained knowledge and skills of relevant procurement processes, rules, technology, and marketplace trends to strategically apply to procurements, contracts, and projects.
• Oversaw the monitoring of contract performance for all Sun Coast Region Contract Managers services to ensure accountability.
• Fostered and maintain collegial and collaborative relationships with vendors and stakeholders.
• Responded to complex inquiries regarding contract obligations and revisions.
• Served as the liaison between Sun Coast Region contracts, their mangers and contractors.
• Derived strategic planning efforts through data governance and analytics.
• Set data policies, standards and processes.
• Ensured that contracts stay within scope, budget, and schedule by doing the following
o Maintaining a database of all scope, budget and schedule change requests and determining how each change impacts the budget and schedule;
o Determining if resources, such as human resources and budget, should be reallocated to other projects based on the status of projects’ scope, budget and schedule.
• Led the day-to-day operations of the Sun Coast Region and fostered a healthy and productive work environment.
• Demonstrated success with project management, business planning, monetizing data, contract negotiation, contract management and vendor-monitoring skills.
• A proven record of demonstrating excellent internal and external customer service.
• Experience in managing telecommunications contracts and projects.
• Demonstrated success with establishing work unit goals and performance metrics.
Florida Department of Children and FamiliesRegional General Services Manager
Apr. 2005 - Jun. 2015Tampa/St. Petersburg, Florida Area• Responsible for the leasing of state and privately-owned space, computer property inventory, confidential record storage and renovation/construction throughout 11 counties totaling over 9,300 square miles.
• Direct, plan and coordinate all activities related to, local and private leasing program. This includes finding potential leases, negotiating the lease, and coordinate renovation or construction as it relates to leases.
• Prepared annual budget for building maintenance, property refresh, vehicle maintenance, Fixed Capital Outlay project requests and manage approved projects.
• Supervised building maintenance and repair at of 115,000 square feet building that houses approximately 600 staff. This includes preparing, awarding and managing over $400,000 in maintenance contracts for HVAC, plumbing and electrical needs as well as janitorial and courier service.
• Responsible for the procurement of contracted services such as Client Record Storage, Interoffice Courier, Janitorial and Headquarters Building Maintenance. This process includes drafting the procurement bid, negotiation with potential vendors, and drafting the agreed upon contract. Once the contract is established, I was the contract manager which included payment and quality control of the specific services. • Developed and implement safety plans to include facility security, bomb threats, fire safety, disaster preparedness and recovery.
• Supervised 7 staff and responsible for all administrative duties that go along with them (recruitment, performance evaluations, training, termination).
Florida Department of Children and FamiliesOperations Manager Consultant II
Mar. 1997 - Apr. 2005Tampa/St. Petersburg, Florida Area• Managed 11 computer technicians in support of 1,400 employees.
• Coordinated site closures, internal and external staff moves and new hardware installation and/or replacement.
• Developed and implemented procedures regarding how problems are identified, received, documented, distributed, and corrected.
• Evaluated new information systems products and services to better aide the end user.
• Performed administrative tasks as needed (i.e. evaluations, time-sheets, work schedules).
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