Chick-fil-ATeam Leader
Sep. 2023 - Oct. 2024Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered teammembers by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among teammembers, fostering a positive and collaborative work environment.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.